Udemy Senior Sales & Solutions Engineer
Join Coursera + Udemy as a Senior Sales & Solutions Engineer to reshape how the world learns and applies skills in the Japanese market.
Posted by employer 7 hours ago
First seen on Joblaze 2 hours ago
Last verified on the company career page 2 hours ago
What you'll build
- Support active opportunities from first demo through to close
- Lead tailored product demonstrations
- Run proof-of-concept engagements
- Build deep, trusted relationships with existing customers
- Represent the company at Japanese tech conferences
Must have
- 6-8 years of experience in a pre-sales, solutions engineering, technical consulting, or customer success role
- Experience working with enterprise or mid-market customers in Japan
- Familiarity with SaaS concepts, cloud infrastructure, APIs, and integration patterns
Nice to have
- Experience working with or for a global technology company
Practical constraints
- Requires two days per week in the office at the nearest hub
Requirements
- Experience
- 6–8 years
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
In this role, the Senior Sales & Solutions Engineer will engage with customers throughout their journey, from initial demos to ongoing relationship management, ensuring that the platform meets their specific needs. Key skills include a strong understanding of SaaS and cloud technologies, along with the ability to communicate effectively in the context of Japanese business culture. This position is ideal for someone with significant experience in pre-sales or customer success, particularly within the Japanese market. The role also involves collaboration with global teams to advocate for local customer needs.
Joblaze insights
- Listed today — first seen on Joblaze October 21, 2026. Last confirmed on Coursera's careers page October 21, 2026.
Quick facts
- Is the Udemy Senior Sales & Solutions Engineer role remote?
- It's hybrid — Coursera expects some on-site time in Japan.
- How much experience is required?
- 6–8 years of relevant experience for this Udemy Senior Sales & Solutions Engineer role.
- Where is the role based?
- Coursera is hiring for this position in Japan.
- What seniority level is this role?
- Coursera targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Udemy Senior Sales & Solutions Engineer role at Coursera.
From the original posting
About Coursera + Udemy
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
About your Skills
- Product obsession: You get genuinely excited about great software and that energy comes through in everything you do.
- Cultural intelligence: You understand the subtleties of Japanese business culture — nemawashi, ringi, reading the room — and you navigate them naturally.
- Exceptional communicator: Clear, confident, and adaptable — whether you're presenting to 200 people or explaining a technical concept one-on-one.
- Technically curious: You don't need to be a developer, but you need to be comfortable going deep when the conversation calls for it.
- Relationship builder: You invest in people for the long term. Customers trust you and look forward to hearing from you.
- Bridge builder: You're equally effective representing the Japan market to a global team and representing a global product to a Japanese audience.
This is not a typical pre-sales role. We're looking for someone who genuinely loves technology, gets excited talking about what our platform can do, and has the rare ability to make that excitement contagious — in a boardroom, in a product demo, or over dinner in Tokyo.
You'll work across the full customer journey — from early-stage pipeline through to deepening relationships with our existing customer base — and you'll do it with the cultural fluency and business acumen that the Japanese market demands.
- Partner closely with the Japan sales team to support active opportunities from first demo through to close.
- Lead compelling, tailored product demonstrations that speak directly to each prospect's business context and pain points.
- Respond to technical queries, RFPs, and security questionnaires with clarity and confidence.
- Run proof-of-concept engagements that give prospects a genuine feel for the platform's value in their environment.
- Help shape the commercial conversation by articulating ROI, use cases, and competitive differentiation in ways that land with Japanese buyers.
- Build deep, trusted relationships with existing customers - acting as their go-to technical advisor and product champion.
- Run regular business reviews, product updates, and enablement sessions to keep customers engaged and growing their usage.
- Identify expansion opportunities within the existing customer base and work with the account team to develop them.
- Act as the voice of the Japanese customer internally - capturing feedback, surfacing product gaps, and advocating for the market's needs.
- Represent the company at Japanese tech conferences, industry events, and customer meetups.
- Create and deliver presentations, webinars, and product content tailored for a Japanese audience.
- Build relationships within the local tech ecosystem — partners, communities, and influencers — that strengthen our presence in market.
- Collaborate with marketing to localise content, campaigns, and messaging that resonates authentically in Japan.
- Serve as the primary bridge between the Japan market and global product, engineering, and marketing teams.
- Provide structured market feedback that helps shape the product roadmap for the region.
- Contribute to onboarding and enablement materials that help the wider team better understand the Japan opportunity.
While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following:
- 6-8 years of experience in a pre-sales, solutions engineering, technical consulting, or customer success role within a SaaS or cloud technology environment.
- A track record of successfully supporting complex sales cycles and contributing to closed business.
- Demonstrated experience working with enterprise or mid-market customers in Japan.
- Familiarity with SaaS concepts, cloud infrastructure, APIs, and integration patterns — enough to hold your own with technical stakeholders.
- Experience working with or for a global technology company, navigating between local market needs and a distributed team.
Posting Date: 10/21/2026
Application Window:
We anticipate the application window will be open until 11/4/2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
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