VP, Consultant Relations

About the Role

Maven is looking for an experienced and dynamic Head of Consultant Relations to lead our efforts in building and maintaining strategic partnerships with healthcare benefit brokers and consultants. The ideal candidate will have a proven track record in the healthcare benefits industry, exceptional relationship-building skills and a deep understanding of the benefits consulting landscape. This role will lead a team of consultant relations professionals and will drive initiatives to enhance our market presence and strengthen our partnerships.

In this role, you will act as a vital liaison between the consultant community and Maven, driving new commercial opportunities and ensuring that insights and feedback from our partners directly inform our strategies and initiatives. This position requires close collaboration with our Growth, Client Success, and Marketing teams to align partnership efforts with overall business goals. The VP will be instrumental in identifying new opportunities, addressing challenges, and enhancing the value we provide to our partners.

Our ideal candidate is a well-connected growth leader with an extensive network of relationships within the broker/consultant channel. They have a proven track record of leveraging these connections to drive successful commercial results. This individual will bring a strategic mindset, exceptional communication skills, and a deep understanding of the dynamics of the benefits consulting landscape. Their ability to foster strong, mutually beneficial relationships will be crucial to our mission of expanding our market presence and delivering superior value to our clients and partners.

What You’ll Do:

• Strategic Partnership Development:
• Develop and cultivate relationships with key healthcare practice and consultant leaders across national and regional consulting firms.
• Develop and implement a comprehensive partnership strategy to increase commercial opportunities through the consultant/broker channel.
• Collaborate with internal stakeholders to align partnership efforts with business objectives and goals.
• Team Leadership and Development
• Lead, mentor and develop a team of consultant relation professionals
• Foster a high performance culture, ensuring team members have the necessary skills, resources and support to succeed
• Set clear goals, expectations and performance metrics for the team, conducting regular evaluations and providing constructive feedback
• Relationship Management:
• Serve as the primary point of contact for all consultant relations.
• Maintain strong, ongoing relationships with existing partners and develop new relationships to expand our network.
• Conduct regular meetings, presentations, and training sessions with partners to ensure mutual understanding and alignment.
• Market Insights and Analysis:
• Stay abreast of industry trends, market conditions, and competitive landscape.
• Provide insights and feedback to internal teams to inform product development, marketing strategies, and sales tactics.
• Monitor partner performance and develop strategies to optimize collaboration and outcomes.

What You’ll Bring:

• Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field; advanced degree preferred.
• Minimum of 10 years of experience in the healthcare benefits industry, with significant experience in benefits consulting.
• Proven track record of developing and managing strategic partnerships with healthcare benefits brokers and consultants.
• Exceptional relationship-building, negotiation, and communication skills.
• Strong strategic thinking and analytical abilities, with a focus on driving business growth and value.
• Ability to work collaboratively across functions and influence stakeholders at all levels of the organization.
• Highly motivated, results-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Willingness to travel as needed to support partnership initiatives.

The base salary range for this role is $196,000 - $230,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.