VP Customer Success (f/m/d)
Lead customer success initiatives at Manex AI, driving impactful projects from pilot to global rollout in the manufacturing sector.
Posted by employer 3 months ago
First seen on Joblaze 5 days ago
Last verified on the company career page 1 day ago
Skills & Technologies
Requirements
- Experience
- 5–10 years
- Education
- Master's degree
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of VP Customer Success at Manex AI, the individual will oversee the delivery of impactful projects that transition from pilot phases to global implementations within autonomous factories. This position demands expertise in project management, a solid grasp of production and data processes, and the ability to foster strong relationships with enterprise clients. Ideal candidates will have 5 to 10 years of experience in relevant fields such as consulting or manufacturing, along with a background in engineering. The role is pivotal in shaping the company's strategic direction while working closely with a high-caliber team.
Joblaze insights
- Listed 5 days ago on Joblaze — tracked directly from Manex AI's career page.
- Manex AI has 10 other open roles including AI Software Engineer - Internship (f/m/d), Platform Engineer (f/m/d), Line Impact Engineer - Internship (f/m/d).
- 5149 active AI/ML roles on Joblaze right now.
- 123 active Manufacturing roles on Joblaze right now.
- 38 active Automotive roles on Joblaze right now.
- Typical AI/ML salary we track runs $140,000–$231,000 (median $180,000, across 2240 roles). See AI/ML salary trends
Quick facts
- Is the VP Customer Success (f/m/d) role remote?
- No — this is an on-site role in Munich.
- How much experience is required?
- 5–10 years of relevant experience for this VP Customer Success (f/m/d) role.
- Where is the role based?
- Manex AI is hiring for this position in Munich.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Automotive, Consulting, Manufacturing, tech.
- What seniority level is this role?
- Manex AI targets vp candidates for this position.
- Is this full-time or contract?
- Full-time for this VP Customer Success (f/m/d) role at Manex AI.
From the original posting
About Us
Manex AI is on a mission to enable autonomy for the world's leading organizations and is currently building autonomous factories. After raising our Seed Round from Lightspeed and BlueYard and winning leading enterprise manufacturing customers, we are now focused on scaling operations across all departments. With our world-class team, we are looking for the key individuals who will help take us to the next level and build a truly outstanding organization.
Your Role
As VP Customer Success, you will own how Manex AI delivers measurable impact on the factory floor, from first pilot to global rollout. You combine senior project leadership with a deep understanding of production and data, and you build the team and the relationships that turn our platform into lasting customer value. Industry leaders such as BMW, Audi, BSH, Stellantis, Liebherr, Still, TDK Electronics, and Henkel already rely on Manex AI. You will work with major clients from Day 1, take decisions that shape the company, and build up autonomous factories together with them.
This is a high-impact, full-time leadership position based in Munich within an exceptional team. It requires a high level of personal responsibility, a strategic and analytical mindset, strong drive, high motivation, and a shared ambition to win together.
Your Responsibilities
Lead and oversee complex customer projects, ensuring delivery from pilot to global rollout
Drive project management and coordination of integrations across industries
Guide and mentor sales, ops, and tech stakeholders within cross-functional project teams
Build and strengthen long-term customer relationships with enterprise stakeholders, from shop floor to C-level
Strategically expand and manage the Customer Impact Team
Take an active role in the strategic development of the business model and product
What Sets You Up for Success
Degree in Industrial Engineering, Mechanical Engineering, or similar (industry PhD a strong plus)
5 to 10 years of professional experience in consulting, automotive, manufacturing, or tech
Good understanding of AI, software, and production processes
Proven ability to lead cross-functional teams and orchestrate stakeholders
Business-fluent in German and English
Based in Munich or willing to relocate, ready to go all-in with us
What We Offer
A unique opportunity to lead a top-tier team
Top-of-market compensation with equity package
A best-in-class network (funding, industry, and talent) across Europe and the US
A fast-paced environment backed by the world's best investors with the world's leading organizations as customers
Are you ready to lead European autonomy at scale? Apply now!