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Workforce Planning Coordinator

Coordinate staffing and scheduling for clinics to ensure optimal coverage and operational efficiency.

Location
London, United Kingdom
Compensation
Not disclosed
Level
mid
Type
full time · On-site

Posted by employer 14 hours ago

First seen on Joblaze 2 hours ago

Last verified on the company career page 2 hours ago

Apply at Neko Health → Save job Scanned from nekohealth.com

What you'll build

  • Own accurate, on-time bi-weekly/monthly rota publication
  • Establish daily tracking of open shifts and coverage gaps
  • Administer Quinyx for assigned clinics
  • Deliver a reliable weekly staffing pack
  • Reduce payroll queries and adjustments

Must have

  • Experience in scheduling/rota coordination
  • Comfortable in Excel
  • Hands-on experience with a WFMS/scheduling system
  • Excellent written and verbal communication skills in English
  • Demonstrated ownership of detail-heavy, deadline-driven admin work

Nice to have

  • Multi-site healthcare or shift-based operations background
  • Direct Quinyx experience
  • Prior exposure to payroll reconciliation

Requirements

Experience
1+ years

Not disclosed in this posting: compensation, visa sponsorship.

Joblaze summary

The Workforce Planning Coordinator at Neko Health is responsible for creating and maintaining accurate staffing schedules for clinics, ensuring that coverage gaps are addressed promptly. This role requires proficiency in workforce management systems, particularly Quinyx, along with strong Excel skills for data analysis. Ideal candidates will have experience in scheduling or clinic operations, with a keen attention to detail and the ability to manage multiple deadlines. Neko Health emphasizes a data-driven approach to preventative care, making this position integral to their operational success.

Joblaze insights

Quick facts

Is the Workforce Planning Coordinator role remote?
No — this is an on-site role in London, United Kingdom.
How much experience is required?
At least 1 year of relevant experience for this Workforce Planning Coordinator role.
Where is the role based?
Neko Health is hiring for this position in London, United Kingdom.
What seniority level is this role?
Neko Health targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Workforce Planning Coordinator role at Neko Health.

From the original posting

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

This role exists to keep clinics staffed to target coverage. The Workforce Planning Coordinator owns bi-weekly and monthly rota creation, maintains accurate schedules in the workforce management system, and produces the staffing reports that let clinic and market leadership make fast, informed decisions. The role sits within the Operations Planning function and partners directly with clinic leads on coverage, staffing, and labour metrics.

 

What You'll Deliver in the First 6-12 Months

  • Own accurate, on-time bi-weekly/monthly rota publication for all assigned Swedish clinics, with late changes, swaps, and backfills handled without service disruption.

  • Establish daily tracking of open shifts and coverage gaps across assigned clinics, with escalation to bank pools and agency partners triggered before gaps affect throughput.

  • Administer Quinyx (locations, roles, templates, policies, leave rules) for assigned clinics and configure at least one automation that measurably reduces manual admin time (Tech-enabled, human-centred).

  • Deliver a reliable weekly staffing pack (coverage %, overtime, additional hours, tardiness, utilisation, variance vs plan) that clinic and market leadership use to make staffing decisions.

  • Reduce payroll queries and adjustments through cleaner timesheet reconciliation and consistent HRIS-to-payroll data flow.

 

Minimum Qualifications

  • Experience in scheduling/rota coordination, clinic operations, or workforce administration.

  • Comfortable in Excel: filters, lookups, pivot basics, conditional formatting; able to analyse CSVs and spot anomalies.

  • Hands-on experience with a WFMS/scheduling system (e.g. Quinyx, Deputy, UKG, Rotageek) or a strong, demonstrable appetite to learn one fast.

  • Excellent written and verbal communication skills in English.

  • Demonstrated ownership of detail-heavy, deadline-driven admin work (the “last mile” that keeps a rota accurate).

 

Preferred Qualifications

  • Multi-site healthcare or shift-based operations background.

  • Direct Quinyx experience specifically, rather than an adjacent WFMS.

  • Prior exposure to payroll reconciliation or HRIS-to-payroll data flows.

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