Workplace Operations Associate

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About the Role

EliseAI is looking for a Workplace Operations Associate to serve as the operational hub of our Workplace Operations team.

In this role, you'll help ensure our New York headquarters operates efficiently while supporting a best-in-class employee experience. You'll coordinate day-to-day office operations, partner cross-functionally with teams including People Operations and IT, manage administrative workflows, and help drive workplace initiatives from planning through execution.

This is a highly collaborative, hands-on role that requires strong organization, adaptability, and a proactive approach. No two days are the same—you'll balance operational support, project coordination, workplace hospitality, and administrative responsibilities while helping create an exceptional workplace for our employees.

Key Responsibilities

• Support the day-to-day operations of EliseAI's New York headquarters, ensuring the office is organized, welcoming, and operating efficiently

• Serve as a primary point of contact for Workplace Operations by monitoring Slack, email, office request forms, and other intake channels, ensuring requests are prioritized, communicated, and resolved promptly

• Partner closely with Workplace Operations leadership, People Operations, IT, and other cross-functional teams to support workplace initiatives, employee onboarding, workplace technology, and operational needs

• Take initiative to identify operational inefficiencies and help design, implement, and continuously improve workflows, processes, and standard operating procedures that increase team effectiveness and scalability

• Drive operational excellence by maintaining documentation, building repeatable processes, and helping operationalize new workplace programs and initiatives

• Coordinate and track workplace projects, action items, and operational priorities, proactively managing timelines and escalating blockers before they impact execution.

• Assist with procurement, purchasing, invoice tracking, vendor coordination, and other administrative workflows while ensuring accuracy and organization

• Support employee onboarding by preparing workstations, coordinating equipment, and partnering with IT and People Operations to deliver a seamless first-day experience

• Manage office inventory, supplies, snacks, beverages, and company swag, ensuring the workplace remains fully stocked, organized, and presentation-ready

• Coordinate workstation deployments, office moves, workplace technology rollouts, and meeting room readiness in partnership with IT

• Conduct regular workplace walkthroughs to proactively identify maintenance, safety, and operational issues, ensuring a consistently high standard across the office

• Support hospitality, office events, and employee experience initiatives that foster a positive and engaging workplace culture

• Maintain a hands-on, solutions-oriented mindset—stepping in wherever needed to solve problems, improve operations, and ensure the workplace runs smoothly

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

Requirements

• Excellent organizational and time management skills

• Outstanding verbal and written communication skills

• Strong attention to detail and follow-through

• Comfortable managing multiple priorities simultaneously

• Comfortable working in a fast-paced, constantly evolving environment

• Able to occasionally lift and move office equipment and supplies

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

• Equity in the company

• Fully paid parental leave

• Commuter benefits

• 401k benefits

• Unlimited vacation and paid holidays

Job Compensation Range

The hourly rate for this role is $25-35/hour. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.