Administer and optimize the Zoho CRM ecosystem to support Sales, Marketing, and Customer Success teams at PayJoy.
Posted by employer 4 weeks ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
AI in the day-to-day
We use cutting-edge machine learning, data science, and anti-fraud AI.
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Zoho CRM Analyst at PayJoy focuses on managing and enhancing the Zoho CRM system to support the Sales, Marketing, and Customer Success teams with reliable data and streamlined workflows. Key skills include CRM configuration, data quality management, and the ability to generate insightful reports that drive decision-making. This role is ideal for someone with a strong analytical background and experience in CRM systems, particularly in a mission-driven environment. PayJoy's commitment to serving underprivileged markets adds a unique dimension to the work, emphasizing the impact of data-driven strategies on financial inclusion.
Quick facts
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Zoho CRM.
- What seniority level is this role?
- PayJoy targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Zoho CRM Analyst role at PayJoy.
From the original posting
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Zoho CRM Analyst is responsible for administering, optimizing, and continuously improving the company's Zoho CRM ecosystem so that Sales, Marketing, and Customer Success teams can rely on clean data, efficient workflows, and actionable insights. Acting as the bridge between business needs and the platform, this role configures modules, automations, dashboards, and reports, safeguards data quality, and enables the team to make faster, better-informed decisions. Ultimately, the analyst turns the CRM into a driver of productivity and revenue growth rather than just a system of record.