"escalation processes" Jobs

973 open tech roles matching “escalation processes”, taken straight from company career pages — not reposted from other job boards. Most in demand right now: Python, AI/ML, AWS. Every listing is re-checked daily and closed roles are removed.

Showing 20 of 973 results

Anthropic

Join Anthropic as an Executive Escalations Manager to build and manage escalation processes for high-stakes user issues.

Anthropic San Francisco, CA | New York City, NY | Seattle, WA $210k–$260k/yr Published 3 days ago
Gong

Join Gong as an Escalation Manager to lead high-stakes enterprise account crises and enhance customer experience.

Gong Austin | Chicago | New York City | Salt Lake City | San Francisco $105k–$143k/yr Published 2 months ago
Illumio

Join Illumio as a Senior Escalation Manager to lead customer-facing escalations and drive cross-functional resolution in a dynamic cybersecurity environment.

Illumio HQ - Sunnyvale (Office) Published 1 month ago
Anthropic

Join Anthropic as a Social Escalations Program Manager to protect its reputation on social platforms and manage high-stakes user issues.

Anthropic San Francisco, CA | New York City, NY | Seattle, WA $210k–$260k/yr Published 2 days ago
Illumio

Join Illumio as a Senior Escalation Manager to lead customer-facing escalations and drive cross-functional resolution in a dynamic cybersecurity environment.

Illumio HQ - Sunnyvale (Office) Published 1 month ago
Illumio

Join Illumio as a Sr. Escalation Engineer to support industry-leading customers in maintaining cybersecurity technology deployments.

Illumio Portugal Published 6 months ago
Twilio

Lead the North American Global Escalation Management team to enhance customer experience and drive operational excellence.

Twilio Remote - US $141.5k–$176.9k/yr Published 1 week ago
Vapi

Build and lead the incident and escalation management program for a voice AI platform serving enterprise customers.

Vapi San Francisco Published 3 months ago
Chainguard

Manage the AMER Technical Support Engineering team, ensuring quality escalation processes and exceptional customer experiences.

Chainguard United States - Remote $140k–$165k/yr Published 2 months ago
Flexible on stack Heavy meetings
Abnormal Security

Own customer-facing responses to restore trust in the platform after significant product concerns in a senior management role.

Abnormal Security Remote - USA $107.1k–$154k/yr Published 3 weeks ago
Dialpad

Own the end-to-end deployment process for Enterprise customers as a Sr. Project Manager at Dialpad in Denver.

Dialpad Denver, US $118k–$149.5k/yr Published 1 week ago
TENEX.AI

Lead incident investigations and guide clients through security challenges at a rapidly growing AI-native MDR startup.

TENEX.AI Kansas City, MO SOC Published 1 month ago
Halter

Join Halter as a Senior Process Engineer to drive impactful manufacturing strategies and improve operational outcomes.

Halter Auckland Published 2 months ago
Dialpad

Lead the end-to-end deployment process for Enterprise customers as a Sr. Project Manager at Dialpad.

Dialpad North Carolina, US Published 1 week ago
Ramp

Architect endpoint security across macOS, Windows, and mobile devices while automating device lifecycle management.

Ramp New York, NY (HQ) Published 2 months ago
Flexible on stack
Ramp

Lead Ramp's Strategic Technical Consulting team to implement solutions for large, complex finance organizations.

Ramp New York, NY (HQ) Published 2 weeks ago
Ramp

Build and scale Ramp's System Integrator-led implementation program to enhance partner delivery and customer success.

Ramp Remote (US) Published 1 week ago
Anthropic

Join Anthropic as a GSOC Response & Policy Program Specialist to develop and implement global incident response protocols.

Anthropic San Francisco, CA $180k–$230k/yr Published 1 month ago