"exception management" Jobs

Manage the AMER Technical Support Engineering team, ensuring quality escalation processes and exceptional customer experiences.

Lead critical production incidents at Databricks, ensuring timely communication and operational resilience during high-impact events.

Join MongoDB as a Technical Services Engineer to solve complex database issues for customers on a weekend shift.

Join MongoDB as a Technical Services Engineer to solve complex database issues for customers in a fully remote role.

Join Jump as a QA Analyst to ensure high-quality software for financial advisors in a fully remote role.

Join Nash as a Technical Support Specialist to investigate and resolve complex platform issues for enterprise merchants in a remote role based in Australia.

Own and deliver Grafana's regional events across EMEA and APJ in a fully remote role.

Own and deliver Grafana's regional events across EMEA and APJ in a fully remote role.

Own and deliver Grafana's regional events across EMEA and APJ in a fully remote role.

Join Abnormal Security as an L1 Technical Support Engineer to support enterprise customers in email and SaaS security.

Join ezCater as a Staff Security Engineer, GRC to enhance governance, risk, compliance, and data security in a remote-first environment.

Own and deliver Grafana's regional events across EMEA and APJ in a fully remote role.

Join MasterClass as an Events Manager to oversee live events and enhance the learner experience in a remote-first environment.

Join HackerOne as a Senior Account Executive to drive enterprise sales and enhance security programs with AI-powered solutions.

Own customer success for Asia Pacific customers in a technical role at a growing company focused on developer tools.

Own customer success post-sale as a Technical Account Manager in a remote-first environment at Socket.dev.

Join TRM Labs as a Senior Agent Engineer to build AI-powered solutions for crime investigation in a fully remote environment.

Lead the policy and controls governance program at MongoDB, ensuring compliance and audit readiness in a fully remote role.

Join Nash as a Technical Support Specialist to investigate and resolve complex platform issues in a fully remote role based in the UK.

Own customer success for European clients in a technical role, ensuring they effectively use Socket's product.