Senior Customer Service Jobs

Serve as the primary point of contact for customer support inquiries, enhancing user experience and advocating for customers at Gusto.

Serve as the primary point of contact for customer support inquiries, enhancing user experience and advocating for customers at Gusto.

Join Perplexity as a Customer Success Engineer to solve technical challenges for enterprise accounts and enhance user experience.

Partner with enterprise customers to drive AI transformation in customer service and achieve strategic business outcomes.

Partner with enterprise customers to drive AI transformation in customer service and achieve strategic business outcomes.

Join Mercury as a Senior Quality Analyst to drive insights-driven quality improvements in customer support using AI-assisted tools.

Lead regional teams of MongoDB Support Engineers to enhance customer success in a hybrid role based in Palo Alto, CA.

Join MongoDB as a Customer Experience Manager to shape and improve the end-to-end customer experience across the organization.

Become a trusted advisor to customers in Greater China, maximizing their value from Stripe and driving account growth.

Serve as a senior subject matter expert for Coinbase's highest-value customers, driving satisfaction and retention.

Serve as a senior subject matter expert for Coinbase's highest-value customers, driving satisfaction and retention.

Join Cloudflare as a Network Security Engineer to support enterprise customers in resolving complex security issues.

Partner with enterprise customers to guide their AI-driven customer service transformation and achieve strategic business outcomes.

Partner with complex customers to drive AI-driven customer service transformations as a Senior Customer Success Manager.

Join Starburst as a Technical Support Engineer to provide expert support for major accounts in a dynamic data environment.

Lead a team delivering high-touch support to Coinbase's highest-value customers in a remote-first environment.

Serve as a senior subject matter expert for Coinbase's highest-value customers, driving satisfaction and product adoption.

Join Cloudflare as a Customer Engineer in Seoul, driving technical relationships and leveraging AI to enhance customer solutions.