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Senior Escalations Support Jobs

402 open positions · Updated 1 month ago

Average salary: 143.5k–182.2k/yr

Showing 20 of 402 positions

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Chainguard

Manage the AMER Technical Support Engineering team, ensuring quality escalation processes and exceptional customer experiences.

Chainguard United States - Remote $140k–$165k/yr Published 1 month ago
Flexible on stack Heavy meetings
Datadog

Join Datadog as a Federal Support Engineer 3 to support mission-critical workloads in highly regulated environments.

Datadog Denver, Colorado, USA $92k–$134k/yr Published 1 month ago
Flexible on stack
Anthropic

Join Anthropic as an IT Support Engineer to provide white-glove support for executives and board members in a growing AI company.

Anthropic San Francisco, CA $230k–$265k/yr Published 4 days ago
Coinbase

Join Coinbase as a Social Support Specialist III to manage high-visibility customer interactions and lead social support operations.

Coinbase Remote - USA $83.2k–$97.9k/yr Published 4 days ago
Anthropic
Support Engineer Remote Visa

Join Anthropic as a Support Engineer to provide high-touch technical support for strategic enterprise customers.

Anthropic San Francisco, CA | New York City, NY | Seattle, WA $210k–$250k/yr Published 2 months ago
Flexible on stack
n8n

Join n8n as a Senior Support Engineer to provide top-notch technical support in a fully remote environment.

n8n United States Published 1 week ago
Flexible on stack
Together AI

Join Together AI as a Customer Support Engineer to tackle complex technical challenges in a fast-paced AI environment.

Together AI San Francisco, CA $160k–$230k/yr Published 2 months ago
Flexible on stack
Wiz

Join Wiz as a Senior Solutions Support Engineer to provide exceptional technical support and troubleshoot issues for cloud security applications.

Wiz Remote - USA $128k–$176k/yr Published 1 week ago
Flexible on stack
Coinbase

Join Coinbase as a Senior Software Engineer to build impactful customer support experiences using React, TypeScript, and Go.

Coinbase Remote - USA Published 1 month ago
MongoDB

Serve as the West Coast anchor for MongoDB's Global VIP Support, ensuring seamless tech support for the CEO's direct reports.

MongoDB Palo Alto $64k–$127k/yr Published 1 week ago
Flexible on stack
Ramp

Architect endpoint security across macOS, Windows, and mobile devices while automating device lifecycle management.

Ramp New York, NY (HQ) Published 2 weeks ago
Flexible on stack
Abnormal Security

Join Abnormal Security as a Senior Customer Success Manager to drive customer value and retention in a dynamic SaaS environment.

Abnormal Security Remote - USA $139.4k–$164k/yr Published 4 days ago
LaunchDarkly

Join LaunchDarkly as a Senior Technical Support Engineer to resolve complex customer issues and mentor junior team members.

LaunchDarkly APAC - Australia A$135k–A$186k/yr Published 1 month ago
Flexible on stack
Coinbase

Lead the reactive social support operations at Coinbase, managing customer interactions across multiple platforms in a hybrid work environment.

Coinbase Remote - USA $130.9k–$130.9k/yr Published 1 week ago
SpaceX

Join SpaceX as a Physical Security Specialist, providing advanced protective support in dynamic, high-threat environments.

SpaceX Bastrop, TX Published 5 days ago
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