Account Executive, MidMarket
Join Fin as a Mid-Market Account Executive to drive growth and adoption of our AI Customer Agent across the Mid-Market segment.
Posted by employer 2 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 18 hours ago
AI in the day-to-day
Fin is the AI Customer Agent enabling businesses to deliver customer support across various channels.
Requirements
- Experience
- 5+ years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Mid-Market Account Executive at Fin, the individual will drive the growth of the company's AI Customer Agent by managing the entire sales cycle for mid-market clients. This position requires over five years of experience in sales, particularly within the SaaS sector, along with strong communication skills and a proven ability to exceed sales targets. Ideal candidates will thrive in a fast-paced environment and possess a growth mindset, making them well-suited for a rapidly expanding organization that values internal development and innovation.
Joblaze insights
- Listed about 2 months ago — first seen on Joblaze August 5, 2026. Last confirmed on Intercom's careers page October 15, 2026.
- This exact title is also open at 3 other locations at Intercom: Chicago, Illinois, San Francisco, California, Dublin, Ireland.
Quick facts
- Is the Account Executive, MidMarket role remote?
- It's hybrid — Intercom expects some on-site time in London, England.
- How much experience is required?
- At least 5 years of relevant experience for this Account Executive, MidMarket role.
- Where is the role based?
- Intercom is hiring for this position in London, England.
- What seniority level is this role?
- Intercom targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Account Executive, MidMarket role at Intercom.
From the original posting
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
What's the opportunity?
As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
- Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment
- Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach
- Provide timely and accurate forecasts and clear visibility on revenue performance
- Maintain up-to-date knowledge of our evolving products and processes
- Create your own demonstrations, tailored to client needs
- Engage in team development and mentoring
- Represent the voice of the customer to cross-functional partners, including Marketing and Product
- Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
What skills do I need?
- 5+ years experience as an Account Executive
- 3+ years of SaaS experience selling similar products
- Strong sales instincts and track record hitting and exceeding quota
- Exceptional written and verbal communication
- Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
- Ability to close net new business in a competitive landscape
- Exhibits a growth mindset, intellectual curiosity, and ambition
Unleash Your Potential
Standard company text repeated across Intercom's postings is omitted here.