← Back to results

Account Executive, MidMarket (German)

Drive growth and adoption of AI solutions as a MidMarket Account Executive at Intercom in London.

Location
London, United Kingdom
Compensation
Not disclosed
Level
mid
Type
full time · Hybrid

Posted by employer 4 weeks ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Skills & Technologies

What you'll build

  • Lead the growth and adoption of Fin across your MidMarket territory
  • Manage the full new business sales cycle
  • Own and grow a portfolio of existing customers
  • Engage key buyer personas to uncover pain points
  • Track and communicate the metrics behind your growth

Must have

  • 4+ years in a quota-carrying closing role selling SaaS or DBaaS
  • Business-level fluency in German
  • Experience winning new business and managing a book of existing customers

Nice to have

  • Experience selling AI-powered products
  • Sharp written and verbal communication
  • A trusted-advisor mindset

Practical constraints

  • Expected to be in the office at least three days per week

AI in the day-to-day

You’ll use AI every day to run your own territory, from qualification to research to how you run a deal.

Requirements

Experience
4+ years

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Remote Work Health Insurance

Joblaze summary

In the role of MidMarket Account Executive at Intercom, the individual will focus on driving growth by acquiring new clients and expanding relationships with existing customers through a consultative sales approach. Key skills include a strong background in SaaS sales, fluency in German, and the ability to navigate complex sales cycles involving technical products. This position is well-suited for experienced sales professionals who thrive in fast-paced environments and are eager to leverage AI technology to enhance customer experiences.

Joblaze insights

  • Listed yesterday — first seen on Joblaze November 10, 2026. Last confirmed on Intercom's careers page November 10, 2026.
  • This exact title is also open at 1 other location at Intercom: Dublin, Ireland.
  • SaaS appears in 11.2% of 223 comparable mid sales/marketing roles in United Kingdom; AI appears in 5.8% of 223 comparable mid sales/marketing roles in United Kingdom.

Quick facts

Is the Account Executive, MidMarket (German) role remote?
It's hybrid — Intercom expects some on-site time in London, United Kingdom.
How much experience is required?
At least 4 years of relevant experience for this Account Executive, MidMarket (German) role.
Where is the role based?
Intercom is hiring for this position in London, United Kingdom.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI, DBaaS, SaaS.
What seniority level is this role?
Intercom targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Account Executive, MidMarket (German) role at Intercom.

From the original posting

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

What's the opportunity?

As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.

This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.

At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.

What will I be doing?

  • Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers
  • Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
  • Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
  • Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
  • Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
  • Manage a high volume of deals, including complex six-figure opportunities across new and existing business
  • Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
  • Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
  • Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
  • Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
  • Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
  • Stay at the cutting edge of AI using the best internal tooling and enablement in the market
  • Raise the bar for the team by mentoring peers and sharing winning plays

What skills do I need?

  • 4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
  • Business-level fluency in German
  • Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
  • Experience, passion and success in outbound prospecting
  • Proven success navigating procurement, complex renewals and senior decision makers
  • Experience selling products with technical complexity or thorough implementation
  • AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
  • Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities

Bonus skills & attributes

  • Experience selling AI-powered products
  • Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
  • A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
  • Demonstrated leadership and influence within your team and across functions
  • A growth mindset, intellectual curiosity and ambition

Unleash Your Potential

Standard company text repeated across Intercom's postings is omitted here.

Similar positions

Intercom
Account Executive, Commercial (German)
Intercom · Dublin, Ireland
Intercom
Relationship Manager, Mid Market
Intercom · Sydney, Australia
Intercom
Account Executive, MidMarket (German)
Intercom · Dublin, Ireland