← Back to results

Account Executive, Scale

Join Fin as a Scale Account Executive to lead AI-driven customer service growth in a dynamic sales environment.

Location
San Francisco, California
Compensation
$132.2k–$158.1k/yr
Level
mid
Type
full time · Hybrid

Posted by employer 3 months ago

First seen on Joblaze 3 months ago

Last verified on the company career page 1 day ago

Skills & Technologies

AI in the day-to-day

Fin's AI Agent, powered by proprietary models, resolves complex customer issues across channels.

Requirements

Experience
2+ years
Visa
Sponsorship available

Benefits

401k Match Unlimited PTO Equity/Stock Options Health Insurance Parental Leave

Joblaze summary

In the role of Scale Account Executive at Fin, the individual will manage the entire sales cycle for new business within the small to medium-sized enterprise segment, focusing on understanding client needs and positioning Fin's AI solutions effectively. Key skills include a strong background in SaaS sales, a proven ability to close deals, and exceptional communication capabilities. This position is ideal for someone with a hunter mentality and a track record of exceeding sales targets, looking to thrive in a fast-paced, innovative environment. Fin's commitment to internal growth and development offers significant opportunities for career advancement.

Joblaze insights

Quick facts

Is the Account Executive, Scale role remote?
It's hybrid — Intercom expects some on-site time in San Francisco, California.
What's the salary range?
Intercom lists $132,200–$158,050 for this role.
How much experience is required?
At least 2 years of relevant experience for this Account Executive, Scale role.
Where is the role based?
Intercom is hiring for this position in San Francisco, California.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML.
Does Intercom sponsor work visas for this role?
Yes — the posting indicates visa sponsorship is available for the right candidate.
What seniority level is this role?
Intercom targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Account Executive, Scale role at Intercom.

From the original posting

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What is the opportunity?

Are you ready to lead the charge in AI-driven customer service? As a Scale Account Executive, you will be a key member of the team leading the growth of our new business. We're building a world-class sales organization, and the road ahead is going to be very exciting.

At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. Along with our rapidly expanding AI business, there is a high degree of opportunity for progression, creativity, and ownership.

What will I be doing?

  • Owning the full sales cycle for net-new business in the 0–50 FTE segment, from prospecting and discovery through close
  • Identify, qualify, and convert high-potential prospects by deeply understanding their business pains and positioning Fin as a transformative solution
  • Develop and execute strategic territory plans to maximize new logo acquisition and pipeline coverage
  • Build a healthy, accurate pipeline and forecast consistently against quarterly and annual new business targets
  • Partner with Marketing and Solutions Engineers to drive efficient pipeline generation and a seamless buyer experience
  • Collaborate with Product and Customer Success by feeding market and prospect insights back to the business to drive continued innovation

What skills do I need?

  • 2+ years selling SaaS products, ideally 1+ years in a closing role
  • Proven hunter mentality with a track record of sourcing and closing net-new business
  • Ability to manage a high-velocity pipeline across a large number of deals simultaneously
  • Strong sales instincts and a consistent track record of hitting and exceeding quota
  • Exceptional written and verbal communicator
  • Comfortable and energized operating and problem-solving in a fast-moving organization
  • Exhibits a growth mindset, intellectual curiosity, and ambition
  • Ability to quickly build trust and credibility with buyers across functions and executive seniority levels
  • Demonstrable history of leadership, with both immediate and cross-functional teammates

The OTE range for candidates within the Greater San Francisco Area is $132,200 - $158,050. Actual pay will depend on a variety of factors such as education, skills, experience, location, etc. The pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

*Proof of eligibility to work in the United States is required.

#LI-Hybrid

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Similar positions

Intercom
Account Executive, Scale
Intercom · Chicago, Illinois
Intercom
Account Executive, MidMarket
Intercom · London, England
Intercom
Account Executive, Mid Market
Intercom · Sydney, Australia
Intercom
Manager, Account Executives (MidMarket)
Intercom · San Francisco, California
Intercom
Manager, Business Development
Intercom · Dublin, Ireland