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Account Executive, Mid Market
Join Fin as an Account Executive to drive new business growth in the Mid Market and Enterprise segment with a consultative sales approach.
Posted by employer 3 months ago
First seen on Joblaze 3 months ago
Last verified on the company career page 2 weeks ago
AI in the day-to-day
Fin's AI Agent enables businesses to deliver impeccable customer support across various channels.
Requirements
- Experience
- 5+ years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Account Executive for MidMarket at Intercom is responsible for driving new business growth by managing the entire sales cycle, from outreach to closing deals, while championing the AI Customer Agent, Fin. This role requires a strong background in SaaS sales, with at least five years of experience and a proven track record of exceeding quotas. Ideal candidates are those with a consultative sales approach and excellent communication skills, ready to thrive in a fast-paced environment. Intercom emphasizes a collaborative culture, encouraging team development and customer advocacy.
Joblaze insights
- Listed about 3 months ago — first seen on Joblaze July 29, 2026. Last confirmed on Intercom's careers page October 25, 2026.
Quick facts
- Is the Account Executive, Mid Market role remote?
- It's hybrid — Intercom expects some on-site time in Sydney, Australia.
- How much experience is required?
- At least 5 years of relevant experience for this Account Executive, Mid Market role.
- Where is the role based?
- Intercom is hiring for this position in Sydney, Australia.
- What seniority level is this role?
- Intercom targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Account Executive, Mid Market role at Intercom.
From the original posting
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
What's the opportunity?
We are seeking a dynamic and experienced Account Executive to join our team. In this role, you will play a pivotal part in propelling our new business growth in the Mid Market and Enterprise segment, managing the full sales cycle, from outbound prospecting through to close. This role requires a consultative, value-based selling approach and the ability to adapt to different APAC markets and buying environments within ANZ.
What will I be doing?
- Product Evangelism: Champion Fin's product by driving its adoption and growth within the Mid-Market and Enterprise segment.
- Sales Cycle Management: Oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilising a consultative values based sales approach.
- Pipeline Generation: Ensure at least 40% of total qualified pipeline value is sourced through outbound activity, measured quarterly.
- Forecasting & Reporting: Deliver accurate sales forecasts and provide clear visibility on revenue performance.
- Product Knowledge: Maintain comprehensive and up-to-date knowledge of our evolving products and sales processes.
- Tailored Demonstrations: Develop and present customized product demonstrations to meet specific client needs.
- Team Development: Engage in mentoring and development activities within the sales team.
- Customer Advocacy: Represent the voice of the customer to internal stakeholders, including Marketing and Product teams.
- Develop compelling, tailored product demonstrations and business cases based on customer needs.
What skills do I need?
- Sales Expertise: Minimum of 5+ years of experience as an Account Executive, with at 3+ years in Saas.
- Track Record: Proven success in meeting and exceeding sales quotas.
- Communication: Exceptional written and verbal communication skills.
- Problem Solving: Strong ability to navigate and solve challenges in a fast-paced environment, handling both inbound and outbound opportunities across various industries and company sizes.
- Nice to have: Speak Mandarin & sold into HongKong, Singapore & Malaysia.
- Closing Skills: Demonstrated ability to close net new business in a competitive landscape.
- Growth Mindset: Exhibits intellectual curiosity, ambition, and a continuous learning attitude.
How success will be measured
- Achievement of new-business quota and revenue targets.
- At least 40% of qualified pipeline value sourced through outbound activity each quarter.
- Consistent creation and progression of high-quality Mid-Market and Enterprise opportunities.
- Forecast accuracy and disciplined CRM management.
- Successful engagement and relationship development with senior customer stakeholders.
- Positive contribution to the wider APAC sales team and customer feedback loop.
Unleash Your Potential
Standard company text repeated across Intercom's postings is omitted here.