Join Rillet as an Accounting Success Manager to build relationships and deliver AI-driven accounting solutions for clients.
Posted by employer 17 hours ago
First seen on Joblaze 8 hours ago
Last verified on the company career page 8 hours ago
Skills & Technologies
What you'll build
Must have
Nice to have
AI in the day-to-day
We combine the precision of accounting with the speed, creativity, and ambition of AI-native software.
Requirements
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Accounting Success Manager at Rillet is responsible for managing customer relationships and ensuring the successful implementation of AI-driven accounting solutions. This role requires a solid foundation in accounting principles, particularly UK GAAP, and familiarity with ERP systems to translate complex challenges into automated workflows. Ideal candidates have at least three years of accounting experience and a proactive mindset, making it suitable for those looking to transition from traditional accounting roles into a client-facing position. Rillet emphasizes a collaborative culture, valuing speed and creativity in delivering impactful financial solutions.
Joblaze insights
Quick facts
From the original posting
We’re looking for an accountant who wants to be a builder—whether you’ve already moved into a client-facing/solutions role or you’re a current accountant ready to apply your craft with modern tools. Having previous professional accounting or audit experience will allow the candidate to build immediate trust with our customers.
You’ll own the long-term relationship with our customers after sales and implementation, partnering with CFOs, Controllers, and Accounting Managers to deliver scalable, automated solutions on Rillet’s AI platform. If you enjoy solving complex accounting problems, client interaction, system configuration, and measurable impact—but don’t have a traditional “Customer Success” background—this role is for you.
Own customer relationships and outcomes: Build deep relationships across your customer portfolio, run success plans, and hold recurring meetings to maximize value attainment of Rillet.
Deliver unique AI-driven accounting solutions: Translate complex accounting challenges into automated workflows powered by Rillet’s AI platform.
Apply accounting expertise: Bridge the gap between technical product capabilities and customer accounting needs, ensuring solutions meet real-world requirements.
Drive platform adoption and expansion: Lead trainings to ensure customers are continuously enabled on the platform, advise on process optimization and month-end close efficiency.
Cross-functional collaboration: Provide front-line customer feedback to founders and Product in close to real-time, triage support issues with Engineering, and ensure smooth account handoff with Implementation.
Become a Product Expert: Develop deep product expertise in Rillet’s AI-native platform, staying up-to-date on the latest features and functionality.
Represent Rillet: You’ll be the face of the company and will apply high customer empathy and structured problem-solving to ensure every customer interaction is delightful.
3+ years of hands-on accounting experience (public audit/assurance or industry GL/Close, Revenue, AP, or Consolidations).
Understanding of UK GAAP and the end-to-end close process — even better if you have exposure to IFRS and technical accounting concepts like IFRS 15 / revenue recognition.
Proven ability to translate accounting requirements into system configurations and automated workflows.
Experience with ERPs (e.g., NetSuite, Intacct) and comfort picking up new finance tools.
Bias to action, ownership mindset, and high attention to detail in a fast-moving environment.
CPA (active or inactive); prior client-facing/consulting or implementation experience (not required).
Grow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales.
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