Is the Agent UX Designer role remote?

No — this is an on-site role in San Francisco, United States.

What's the salary range?

Decagon lists $180,000–$220,000 for this role.

How much experience is required?

3–5 years of relevant experience for this Agent UX Designer role.

Where is the role based?

Decagon is hiring for this position in San Francisco, United States.

What's the tech stack?

Joblaze extracted these technologies from the posting: AI/ML.

What seniority level is this role?

Decagon targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Agent UX Designer role at Decagon.

Agent UX Designer at Decagon

Joblaze summary

In the role of Agent UX Designer at Decagon, the individual will focus on enhancing AI conversation experiences across various channels, particularly voice, by collaborating with customers and internal teams. Key skills include experience in voice design, evaluation frameworks, and strong communication abilities in both technical and business contexts. This position is suited for professionals with 3-5 years of relevant experience, particularly those familiar with AI tools and conversation design. Decagon emphasizes a collaborative environment, aiming to redefine customer interactions through innovative AI solutions.

Joblaze insights

Listed today — first seen on Joblaze October 1, 2026. Last confirmed on Decagon's careers page October 1, 2026.
Salary band is in line with the typical range for Design roles (median ~$169,000).
Starts above 91% of 64 comparable mid design roles in United States we track (median $140,000 across 41 companies).
AI/ML appears in 15.7% of 115 comparable mid design roles in United States.

Quick facts

Is the Agent UX Designer role remote?: No — this is an on-site role in San Francisco, United States.
What's the salary range?: Decagon lists $180,000–$220,000 for this role.
How much experience is required?: 3–5 years of relevant experience for this Agent UX Designer role.
Where is the role based?: Decagon is hiring for this position in San Francisco, United States.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML.
What seniority level is this role?: Decagon targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Agent UX Designer role at Decagon.

From the original posting

About the Team

Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle.

About the Role

As part of the Agent Experience Design team, you'll help shape what great AI conversation experiences look and sound like — across channels and languages, for enterprise customers around the world. You'll work directly with customers and internal teams to improve agent quality — especially in voice, one of our fastest growing channels — and build the systems and resources that allow us to scale your expertise.

This work spans research, design, enablement, and product strategy. You might:

Advise customers and internal teams on conversation design and voice selection
Evaluate and iterate on voice quality across providers, languages, and use cases
Build playbooks, rubrics, and evaluation frameworks that scale best practices across the team
Partner with Engineering and Product to translate field insights into platform improvements

Your insights will shape how Decagon deploys AI in mission-critical contexts and how we build toward the next generation of intelligent systems.

In this role, you will

Design and optimize enterprise-grade AI conversation experiences across chat, voice, SMS, and email channels
Serve as a trusted advisor to customers and internal stakeholders on conversation design best practices
Evaluate voice quality and interaction patterns to maintain a high bar for naturalness and appropriateness
Build repeatable frameworks for assessing conversation and voice performance
Enable our Customer team to apply strong design judgment independently
Partner crossfunctionally with Engineering and Product to investigate quality gaps and drive improvements through clear recommendations
Share learnings and create documentation on best practices to improve consistency and raise the quality bar across deployments

Your background looks something like this

3-5+ years of relevant experience (e.g., voice experience design, conversation designer, product manager, applied linguistics, etc.)
Experience building evaluation frameworks, rubrics, or QA processes
Strong communicator across technical and business contexts
Comfortable working close to the product in a fast-moving environment

Even better if you have

Native or professional fluency in Spanish and/or familiarity with other languages
Experience with TTS providers or speech synthesis tools
Hands-on experience with frontier AI tools and deployment in enterprise or high-impact settings

Compensation

$180K - $220K + Offers Equity

Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot

Standard company text repeated across Decagon's postings is omitted here.

Agent UX Designer

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