Agent Development Manager
Lead the development of AI agents at Decagon, ensuring impactful deployments and customer success in a fast-paced environment.
Posted by employer 5 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
AI in the day-to-day
Leverage AI tools and automation to improve delivery efficiency and reduce time to value.
Requirements
- Experience
- 4+ years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Agent Development Manager at Decagon, the individual will lead the creation and scaling of AI agents tailored to complex enterprise environments, ensuring smooth deployments that drive customer success. Key skills include technical fluency with SaaS platforms and a strong operational background in building scalable processes. This position is ideal for someone with over four years in customer-facing technical roles, particularly those experienced in managing software or AI deployments. Decagon emphasizes a collaborative team culture, aiming to redefine customer experiences through innovative technology.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Decagon's careers page October 27, 2026.
- This exact title is also open at 3 other locations at Decagon: Australia, New York City, London.
- AI/ML appears in 18.7% of 962 comparable senior management roles in United States; SaaS appears in 5.1% of 962 comparable senior management roles in United States.
Quick facts
- Is the Agent Development Manager role remote?
- No — this is an on-site role in San Francisco.
- How much experience is required?
- At least 4 years of relevant experience for this Agent Development Manager role.
- Where is the role based?
- Decagon is hiring for this position in San Francisco.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, SaaS.
- What seniority level is this role?
- Decagon targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Agent Development Manager role at Decagon.
From the original posting
About the Role
As part of Decagon’s Agent Development Team, you will build and scale the function that develops world-class AI Agents for our customers. You will own the strategy and execution for deploying Decagon across complex enterprise environments, ensuring every agent build is smooth, impactful, and sets the foundation for long-term customer success.
You will design and own the agent development playbook, creating the frameworks, processes, and standards that make agent builds repeatable and scalable as we grow. You will continuously improve how we deliver by leveraging AI tools, automation, and strong operational design to increase efficiency and reduce time to value.
You will partner closely with customer teams to understand their workflows and goals, and work cross-functionally with Sales, Product, and Engineering to translate those needs into successful agent builds. You will guide complex rollouts, align stakeholders, and ensure every launch delivers measurable impact.
In this role, you will
Lead AI agent builds from zero to one, driving execution, adoption, and business outcomes.
Design agent development strategies tailored to each customer’s goals and technical environment.
Improve speed, quality, and consistency across agent builds by identifying bottlenecks and introducing better systems, tooling, and automation.
Lead with assertion, be data-driven, and help build the world's highest-performing team for developing AI agents.
Your background looks something like this
4+ years in customer-facing technical roles like implementations or solutions consulting, or in consulting, finance, product, or project management.
Experience leading complex software or AI deployments with measurable results.
Technical fluency with SaaS platforms, integrations, and APIs.
Strong operational instincts with experience building scalable processes or playbooks.
Clear communicator who can work effectively with both executives and operators.
Highly organized and comfortable bringing structure to ambiguity in a fast-paced environment.
Low ego and team-first. Your success is the team's success.
Even better if you have
Familiarity with enterprise systems such as Zendesk or Salesforce.
Experience building a new function or operating model from the ground up.
Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains.
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Standard company text repeated across Decagon's postings is omitted here.