Manage billing operations for Coinbase's Custody and Prime products while driving automation and process improvements.
Skills & Technologies
AI in the day-to-day
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs.
Requirements
- Experience
- 5+ years
Benefits
Joblaze summary
In the role of Associate Manager for Billing Operations & Strategy at Coinbase, the individual will oversee daily billing functions for institutional products, ensuring accuracy and efficiency in invoicing and collections. Key skills include a strong background in billing systems like NetSuite and Salesforce, along with experience in process automation and SOX controls. This position is ideal for someone with over five years in finance operations who has a proven track record of leading teams and improving operational workflows. Coinbase emphasizes a high-performance culture, making it suitable for those who thrive in fast-paced environments.
Joblaze insights
- Listed today on Joblaze — tracked directly from Coinbase's career page.
- Coinbase has 114 other open roles including Derivative Sales Analyst (Prosumer Sales), Machine Learning Engineer, Operations Manager, Bermuda.
- 539 active Salesforce roles on Joblaze right now.
- 133 active NetSuite roles on Joblaze right now.
- Salary band is above the typical range for comparable tech roles (median ~$113,000).
Quick facts
- Is the Associate Manager, Billing Operations & Strategy role remote?
- It's hybrid — Coinbase expects some on-site time in USA.
- What's the salary range?
- Coinbase lists $130,900–$154,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Associate Manager, Billing Operations & Strategy role.
- Where is the role based?
- Coinbase is hiring for this position in USA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: NetSuite, Salesforce.
- What seniority level is this role?
- Coinbase targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Associate Manager, Billing Operations & Strategy role at Coinbase.
From the original posting
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
This team owns billing for Coinbase's Custody and Prime institutional products: invoicing accuracy, collections, revenue controls, and the automation roadmap that scales all of it. As Associate Manager, Billing Operations & Strategy, you will run day-to-day billing operations and lead the work to make them faster, cleaner, and more automated, partnering closely with Finance, Revenue Accounting, and Engineering. Your work will directly underpin how Coinbase recognizes institutional revenue and maintains client trust at scale.
What you'll do:
- Own day-to-day billing operations for Custody and Prime, including invoicing accuracy, the monthly close, and the billing ticket queue.
- Lead and develop the billing operations team and coordinate BPO support.
- Drive billing and collections automation, including AI-assisted drafting and ticket triage, to improve cycle time, cost, and quality.
- Partner with Revenue Accounting, FP&A, Engineering, and Sales on billing systems and the migration from Salesforce to the Prime platform.
- Execute and maintain evidence for billing-related SOX controls.
Required Skills and Experience:
- 5+ years in billing, revenue, or finance operations, including direct process ownership.
- Experience leading or mentoring teammates and managing operational queues to SLA.
- Strong command of billing and invoicing systems and reconciliation, with hands-on experience in NetSuite, Salesforce, or comparable tools.
- Track record of improving operational processes through automation and tooling.
- Working familiarity with SOX controls and the financial close.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Position ID: P77397
#LI-Remote
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
- AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.