Business Operations Analyst

Job Title: Business Operations Analyst
Team: Operations
Location: Onsite - Sawtelle (Between Santa Monica & West LA)
Employment Type: Full-time, Salary, Exempt
Reports To: Director of Business Operations

Why Plug

• You’ll own a piece of the biggest automotive infrastructure opportunity.

The Opportunity
You’ll report to the Director of Business Operations and be the go-to person for turning data into decisions. You’ll build and maintain the dashboards and models that track how the business is performing, prepare the analysis and slides that go in front of leadership, and use AI tools, including building your own lightweight agents and automations over time, to enhance your workflow and support broader AI adoption across the organization.

You’ll support the Director of BizOps on cross-functional initiatives and KPI tracking, bringing depth and speed to the numbers.

What You’ll Own

Analytics & Reporting

• Build and maintain BI dashboards (Metabase, Snowflake, or equivalent) covering auction performance, dealer operations, vehicle flow, and pricing.

• Define and track success metrics for BizOps-led initiatives, so leaders always know whether a project is actually working.

• Build clear, exec-ready slides and reports for recurring leadership reviews.

AI & Workflow Automation

• Use AI tools to speed up and automate recurring analysis and reporting work.

• Build lightweight agents or automated pipelines for repeatable requests.

• Bring a builder’s mindset to your own workflow and other teams’ workflows.

Analysis & Business Partnership

• Run deep-dive analyses to explain why a metric moved.

• Translate data into a clear point of view for non-technical stakeholders.

What You’ll Bring

• 2-3 years of experience in business operations, data analytics, strategy and ops, or a similarly analytical role. Marketplace or automotive experience is a plus, not required.

• Hands-on comfort building dashboards in a BI tool (Metabase, Tableau, Power BI, or equivalent).

• Curiosity and hands-on comfort with AI tools for analysis and workflow automation.

• Strong slide-building and communication skills. You can turn a messy dataset into something a VP can read in ten seconds.

• Business acumen: you understand why a metric matters to the business, not just how to compute it.

What You’ll Get

• Build the analytical backbone of a company at the center of the EV transition.

• Ship work quickly and see your analysis drive real decisions, fast.

• Work directly with operators who’ve scaled multi-billion-dollar businesses in automotive, EV, and marketplaces.

• Join a team that values clarity, ownership, and a bias toward action.

Not sure you should apply? Do it.
Research consistently shows that people from underrepresented groups are more likely to talk themselves out of applying if they don’t meet 100% of the listed requirements. You don’t need to check every box. If this role excites you and you bring most of what’s listed under “What You’ll Bring,” we want to hear from you.

Compensation and Benefits
Annual salary: $85,000 to $110,000

Benefits & Perks

• Health, Vision, and Dental insurance

• 401(k) plan

• Equity

• Unlimited PTO

• Dog-friendly office and on-site EV charging

• 30-day remote work from anywhere policy

• Ongoing opportunities for growth and development