Channel Program Manager
Manage and design partner programs to enhance channel engagement and collaboration at Kong.
Posted by employer 3 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 1 day ago
What you'll build
- Collaborate across Channels & Alliances teams
- Design and manage partner programs
- Launch the partner portal
- Collect and manage feedback from channel partners
- Document policies and processes
Must have
- Bachelor's degree
- Experience building and managing a partner program in the enterprise software space
- Excellent communication, analytical, and organizational skills
- Strong project and program management skills
Nice to have
- Successfully designed, built, and managed partner portals
Requirements
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Channel Program Manager at Kong is responsible for designing and managing partner programs, including program guides and a partner portal, while ensuring effective communication with channel partners. Key skills include experience in enterprise software partner programs, strong project management abilities, and excellent communication and analytical skills. This role is suited for candidates with a background in channel programs and a focus on execution and revenue generation. The position involves collaboration across various teams, emphasizing a structured approach to partner engagement.
Joblaze insights
- Listed 2 days ago — first seen on Joblaze October 27, 2026. Last confirmed on Kong's careers page October 29, 2026.
Quick facts
- What seniority level is this role?
- Kong targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Channel Program Manager role at Kong.
From the original posting
Channel Program Manager Responsibilities
Collaborate across Channels & Alliances teams to gather requirements for programs
Design, build, and manage partner programs, including the Program Guide, MDF program, reseller, services, alliances, and deal registration program
Design program guides that detail requirements and benefits, terms and conditions, etc.
Design, build, and launch the partner portal
Manage all communications to the channel via the portal, newsletters, and social channels
Design and launch field/channel rules of engagement
Design and launch field enablement on the partner program, rules of engagement, deal registration, how to partner, etc.
Collect and manage feedback from channel partners into the ongoing roadmap for the channel program
Work cross-functionally with Sales / Partner Operations, Marketing, Finance, Enablement, and technical teams to secure, operationalize, and manage all committed benefits to partners
Document policies and processes to support all aspects of the program and enable global execution
Establish and track program metrics, and run a quarterly compliance process with the Channels & Alliances field
Partner closely with peers in Marketing and Sales Operations
Channel Program Manager Requirements
Bachelor's degree with demonstrated progressive experience in channel programs
Experience building and managing a partner program in the enterprise software space
Excellent communication, analytical, and organizational skills
Execution- and revenue-focused
Strong project and program management skills, with the ability to leverage, manage, and lead virtual teams
Successfully designed, built, and managed partner portals
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