Director, Channel Programs & Enablement
Lead the design and management of partner programs to enhance Kong's channel business and partner experience.
Posted by employer 6 days ago
First seen on Joblaze 5 days ago
Last verified on the company career page 1 day ago
What you'll build
- Design and manage partner programs
- Develop partner program collateral and onboarding tools
- Manage the partner portal
- Implement channel strategy and operational governance
- Communicate channel programs and updates internally
Must have
- Prior experience building and running partner programs
- Exceptional oral and written communication skills
- Strong interpersonal skills
- Ability to conceptualize and sell ideas internally
- Prior leadership experience appropriate to a director-level role
Practical constraints
- Ability to travel if needed
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Director of Channel Programs & Enablement at Kong is tasked with designing and managing partner programs that enhance the channel business. This role requires expertise in partner program development, Salesforce, and partner relationship management systems, along with strong communication and leadership skills. Ideal candidates have a background in channel marketing or enablement within the technology sector and are comfortable navigating a fast-paced environment. The position involves cross-functional collaboration to ensure alignment and effectiveness of partner initiatives.
Joblaze insights
- Listed 5 days ago — first seen on Joblaze October 27, 2026. Last confirmed on Kong's careers page November 1, 2026.
Quick facts
- What seniority level is this role?
- Kong targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Director, Channel Programs & Enablement role at Kong.
From the original posting
Director, Channel Programs & Enablement Responsibilities
Responsible for the design, build, and management of partner programs that support Kong's channel business.
Develop partner program collateral, documentation, and onboarding tools to enhance the overall partner experience and communicate program details to partners
Develop the partner portal, leveraging Salesforce (SFDC) and a partner relationship management (PRM) system, working with Marketing and Channel Operations
Manage and administer the partner portal to create an engaging platform for partners to interact with Kong (lead registration, opportunity tracking, commissions, etc.)
Work with Channel Operations/IT to implement channel strategy, data/reporting, system workflows, and overall operational governance for the program
Design the Channel Enablement certification and badge model; work closely with Channel Marketing, Channel Services, Customer Success, and Sales Enablement on partner enablement tools/training, and implement them as part of the overall program
Manage and administer partner agreements and partner contracting, in coordination with Legal
Communicate channel programs, strategies, events, and updates internally to drive alignment throughout the business
Work cross-functionally with Marketing, Product, Legal, and Finance to continue to implement and grow partner programs, and ensure alignment across the business
Work with partners to solicit feedback on existing programs/processes and implement changes (e.g., Partner Advisory Councils, via channel teams)
Build a team to effectively manage channel programs, enablement, the partner portal, communications, and MDF/incentive management
Director, Channel Programs & Enablement Requirements
Prior experience building and running partner programs, channel enablement, channel marketing, and/or channel development in the technology or services space
Thrives in a fast-paced, ever-changing environment
Problem solver and self-motivated
Exceptional oral and written communication and presentation skills
Strong interpersonal skills
Ability to conceptualize and sell ideas internally
Excellent time-management and multi-tasking abilities
Innovation and the ability to build consensus
Works extremely well as a member of a team, but also excels as an individual contributor
Shares Kong's values and works in accordance with them
Prior leadership experience appropriate to a director-level role at Kong
Ability to travel if needed and comply with the company's travel policy
#LI-JS2
Standard company text repeated across Kong's postings is omitted here.