Client Account Executive
Join Dialpad as a Client Account Executive to manage strategic accounts and drive revenue growth in a hybrid role.
Posted by employer 3 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 11 hours ago
Skills & Technologies
What you'll build
- Own the sales process from start to finish
- Create a territory account plan
- Cultivate relationships with customers
- Generate pipeline and drive sales process
- Serve as a Dialpad expert
Must have
- 3-5+ years of experience in a closing sales role
- Proven success in meeting and exceeding revenue targets
- Ability to communicate, present, and influence key stakeholders
- Experience with solution selling techniques
- Experience providing timely and accurate forecasts
- SaaS sales background required
Nice to have
- Previous Mid-Market experience preferred
- Experience with UCaaS/CCaaS
- Willingness to travel to customer locations or events
AI in the day-to-day
AI isn’t just a feature; it’s how our teams do their best work every day.
Requirements
- Experience
- 3–5 years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Client Account Executive at Dialpad, the individual manages a portfolio of existing clients, focusing on strategic account management and revenue growth. Key skills include a strong background in SaaS sales, particularly in solution selling techniques, and the ability to engage effectively with stakeholders. This position is suited for someone with 3-5 years of experience in a closing sales role, ideally with a mid-market focus. The team emphasizes collaboration across various departments to enhance customer satisfaction and drive positive outcomes.
Joblaze insights
- Listed 2 days ago — first seen on Joblaze November 6, 2026. Last confirmed on Dialpad's careers page November 8, 2026.
- This exact title is also open at 1 other location at Dialpad: Sydney, Australia.
- SaaS appears in 9.1% of 88 comparable mid sales/marketing roles in Australia; GSuite appears in 1.1% of 88 comparable mid sales/marketing roles in Australia.
Quick facts
- Is the Client Account Executive role remote?
- It's hybrid — Dialpad expects some on-site time in Sydney, Australia.
- How much experience is required?
- 3–5 years of relevant experience for this Client Account Executive role.
- Where is the role based?
- Dialpad is hiring for this position in Sydney, Australia.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: CRM, GSuite, SaaS, Salesforce.
- What seniority level is this role?
- Dialpad targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Client Account Executive role at Dialpad.
From the original posting
About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.
Your role
As a Client Account Executive at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. Serving as a consultant to the client, the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings.
The CAE will develop and execute a sales strategy for their book of business. They will be responsible for meeting or exceeding sales and revenue goals and objectives, overall customer relationship management, and customer satisfaction. The CAE is ultimately responsible for ensuring our customers are constantly realizing the value of their account, driving positive outcomes for both the customer and Dialpad.
This position is hybrid from our Sydney, Australia office.
What you’ll do
- Focused on a portfolio of Dialpad customers, the CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.
- Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics.
- Cultivate relationships with our customers to gain insight into customer strategy and expansion plans—aligning our product suite with their goals.
- Generate pipeline and drive an efficient sales process.
- Achieve or exceed quarterly revenue goals.
- Serve as a Dialpad expert and become a trusted advisor and resource for your customers.
- Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad.
Skills you’ll bring
- 3-5+ years of experience in a closing sales role. Previous Mid-Market experience preferred.
- Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background.
- Ability to communicate, present, and influence key stakeholders and decision-makers.
- Experience with solution selling techniques such as SPICED and/or MEDDICC.
- Experience providing timely and accurate forecasts to sales leadership.
- Excellent time management skills with the ability to track numerous details.
- Willingness to travel to customer locations or events as needed.
- SaaS sales background required, with bonus points for UCaaS/CCaaS.
- Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).
Why Join Dialpad
Standard company text repeated across Dialpad's postings is omitted here.
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