Join Abridge as a Clinical Success Manager to enhance clinician workflows and drive product adoption in federal healthcare settings.
Posted by employer 17 hours ago
First seen on Joblaze 7 hours ago
Last verified on the company career page 7 hours ago
What you'll build
Must have
Nice to have
AI in the day-to-day
Our AI-powered platform transforms patient-clinician conversations into structured clinical notes in real-time.
Requirements
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Clinical Success Manager for Federal accounts at Abridge focuses on enhancing clinician engagement with an AI-powered platform, ensuring effective adoption and utilization of clinical documentation tools. This role requires a strong background in clinical workflows, particularly with EHR documentation, and the ability to communicate effectively across various organizational levels. Ideal candidates will have clinical experience, preferably in federal settings, and a knack for problem-solving in fast-paced environments. Abridge's team comprises diverse professionals committed to improving healthcare delivery through innovative technology.
Joblaze insights
Quick facts
From the original posting
The Role
As the Clinical Success Manager for Federal accounts, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. You will be a key member of the commercial team and your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clinicians, administrators, and key stakeholders to understand their workflows and needs, provide support, and build and enable clinical champions in order to drive successful adoption and utilization of our products and services.
What You'll Do
Provide clinician enablement by leading clinician enablement sessions, staff and leadership presentations, and building collateral to support adoption at every stage.
Support the development and delivery of training tailored to federal clinical workflows and audiences, including enablement of stakeholders across the deployment who support adoption.
Support implementation for new and scaling sites, helping each site launch successfully and grow utilization over time.
Build and maintain relationships with clinical champions.
Provide workflow and product support to clinicians to drive increased adoption and utilization.
Monitor product performance in the field and collaborate with Product, Engineering, and other internal teams to elevate emerging issues, contribute to timely improvements, and advocate for clinician needs, with urgency matched to clinical impact.
Surface clinician feedback to internal stakeholders to support product iteration and enhance the clinician experience.
Drive clinical success outcomes by tracking utilization and related metrics, and report the value delivered to partners and internal teams.
What You'll Bring
3+ years of experience as a clinician (MD, DO, PA, NP)
Experience with EHR documentation and a deep understanding of clinical documentation workflows
A passion for solving problems and creating new opportunities for clinicians
Experience leading initiatives from conception through launch
Strong communication skills and ability to build relationships with different layers of an organization, from front-line staff to executives
Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
(Preferred) Federal clinical practice or clinical informatics experience, ideally with exposure to both federal and commercial healthcare environments
(Preferred) Clinical leadership, education, or training experience
(Preferred) Experience in a startup or fast-paced environment where you took ownership and worked with an entrepreneurial mindset
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
... and much more!
Standard company text repeated across Abridge's postings is omitted here.