Credentialing Associate (Remote)

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.

About the Opportunity

The Credentialing Associate owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team's providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - including but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once.

This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. (any time zone)

What You’ll Do

• Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion
• Coordinate with CVO and providers to ensure timely license renewal submission
• Manage CAQH re-attestation cycles (every 60–90 days) across all active providers
• Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals
• Monitor CAQH profiles for completeness and accuracy on an ongoing basis
• Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates
• Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals
• Track recredentialing submission status and follow up on outstanding items
• Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required
• Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding
• Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions
• Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth

What You’ll Need

• 1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required
• High attention to detail and comfort managing deadline-driven, recurring workflows
• Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously
• Clear communication skills for coordinating with clinical staff on documentation needs
• Comfort working in spreadsheet and tracking tools
• Familiarity with CAQH and clinical licensing management is a plus
• Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access

Because We Value You

• Salary: $25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Flexible vacation policy -- take the time you need to recharge!
• We provide all of the equipment needed for the role