Is the Customer Advocacy Manager role remote?

It's hybrid — Outreach.io expects some on-site time in United States.

Where is the role based?

Outreach.io is hiring for this position in United States.

What seniority level is this role?

Outreach.io targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Customer Advocacy Manager role at Outreach.io.

Customer Advocacy Manager at Outreach.io

Joblaze summary

The Customer Advocacy Manager at Outreach plays a crucial role in managing the customer advocacy and reference program, focusing on building relationships and amplifying customer experiences. This position requires skills in creative storytelling and strategic program design, along with collaboration across sales, marketing, customer success, and product teams. Ideal candidates are likely to have a background in corporate marketing or customer engagement, with a strong emphasis on relationship management. Outreach's emphasis on customer advocacy highlights its commitment to leveraging customer insights for business growth.

Joblaze insights

Listed yesterday on Joblaze — tracked directly from Outreach.io's career page.
Outreach.io has 34 other open roles including Senior Financial Analyst, Senior Applied Scientist - Knowledge Graphs & AI, Senior Applied Scientist.

Quick facts

Is the Customer Advocacy Manager role remote?: It's hybrid — Outreach.io expects some on-site time in United States.
Where is the role based?: Outreach.io is hiring for this position in United States.
What seniority level is this role?: Outreach.io targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Customer Advocacy Manager role at Outreach.io.

From the original posting

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. The Role At Outreach, our customers are our best advocates and most important asset. Do you love getting to know customers, what matters to them, and creating impactful programs that amplify their voice? We're looking for a dynamic Customer Advocacy Manager to join our corporate marketing team and drive advocacy throughout our customer base. This is a high-impact, highly cross-functional role where you'll blend creative storytelling, relationship building, and strategic program design to drive measurable business outcomes. In this role, you will be responsible for day-to-day management of our customer advocacy and reference program. Partnering with sales, marketing, customer success, and product teams, you will identify, curate, and amplify impactful customer experiences that elevate both our customers and our brand. Location: We’re open to remote within the US or hybrid at one of our office locations (Seattle, Atlanta).

Customer Advocacy Manager

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