What seniority level is this role?

Finix targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Customer Delivery Manager role at Finix.

Customer Delivery Manager at Finix

Joblaze summary

The Customer Delivery Manager at Finix plays a crucial role in overseeing the implementation of payment solutions for platform clients, ensuring that projects run smoothly from start to finish. This position requires strong relationship management skills and a collaborative approach, as the manager works closely with various teams, including sales and product development. Ideal candidates will have a background in customer success or project management, along with a focus on detail and client satisfaction. Finix, a rapidly growing fintech company, emphasizes strategic alignment with its customers to enhance long-term value.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Finix's career page.
Finix has 15 other open roles including Senior Digital Marketing Manager, Business Operations Analyst, Senior Frontend Engineer.

Quick facts

What seniority level is this role?: Finix targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Customer Delivery Manager role at Finix.

From the original posting

About Finix Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco. To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others About the Role: Finix is seeking a relationship-focused and detail-oriented Customer Delivery Manager to manage Finix’s strategic customer base. The Customer Delivery Manager strives to increase Finix’s long-term value by aligning strategic and key initiatives with those of our Customers and Partners. As a Customer Delivery Manager, you will be responsible for managing the end-to-end delivery of our payment acceptance and payouts solutions to platform clients, ensuring a seamless and successful implementation process. In this role, you will collaborate closely with cross-functional teams, including sales, product development, support, and risk/underwriting, to meet client requirements and exceed their expectations.

Customer Delivery Manager

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