Deal Desk Manager

• Cultivated a community of more than 650,000 active developers and builders

Responsibilities

• Build n8n's Deal Desk function from scratch, AI- and automation-first: intake, approval workflow, and pricing guardrails.

• Advise Sales on deal structure and pricing to protect margin without slowing down the sales cycle.

• Maintain a simple set of discount and pricing rules that Sales can apply on their own, without escalating every deal.

• Run a monthly and quarterly deal war room to keep deal velocity high, especially around month-end and quarter-end close.

• Handle contract redlines and non-standard terms directly, keeping most negotiations out of Legal's hands.

• Build a redline clause library of accepted and rejected language, so AI can suggest fallback terms on routine deals.

• Automate approvals and quoting in CPQ, and use AI to triage incoming requests and flag which deal changes actually need re-approval.

• Own Salesforce data quality and executed-contract hygiene for every deal.

• Support Customer Success on non-standard renewal and expansion structuring.

• Coordinate security and compliance requests (DPA, SOC 2, security addenda) between Sales, Security, and Legal.

• Report monthly on deal desk performance: cycle time, discounting, and exceptions.

Requirements

Must-haves

• 📈 Deal desk knowledge: You have in-depth experience developing and operating a deal desk function, not just executing a process someone else fully designed.

• 📐 SaaS commercial fluency: You have a strong understanding of SaaS pricing models, revenue recognition and ARR reporting principles, and enterprise contract structures.

• ⚖️ Contract negotiation and redlining: You can negotiate and redline order-form-level terms directly with a customer and know when to involve Legal.

• 🛠️ CPQ/ Salesforce hands-on: You've configured and operated both a CPQ and Salesforce yourself, not just used what someone else set up.

• 🤖 AI-native working style: You default to AI and automation in your own work, with concrete examples of deal or approval workflows you've automated.

• 🤝 Stakeholder management: You have outstanding communication skills and can influence and manage complex stakeholders such as Sales, Legal, RevOps, and Finance.

Nice-to-haves

• 🏗️ 0-to-1 builder: You've spun up a deal desk or similar function from the ground up, defining the underlying processes and policies yourself.

• 🔧 Modern CPQ/billing exposure: You've worked with Salesforce CPQ or modern platforms like Hyperline or Solvimon.

• 🧩 Product curiosity: You're curious about n8n and ideally have already successfully built a workflow.

Our company language is English.

Benefits

• Competitive compensation 💸 – We offer fair and attractive pay.

  • Europe: 30 days of vacation, plus public holidays wherever you are.

• Health & wellness 🩺 –

  • Europe: We provide benefits according to local country norms.*

• Future planning 💰 –

  • Europe: We provide pension contributions according to local country norms.*

• Financial security 🛡️ –

  • Europe: We provide benefits according to local country norms.*