Decision Analyst

About the role:

As a Decision Analyst at Forter, you will own one of the company’s most critical assets: the accuracy, robustness, and performance of what is widely recognized as the leading e-commerce fraud decisioning system in the industry.

You will be expected to think creatively and push boundaries, constantly improving how we identify fraud and protect legitimate customers. You will design logical and technical solutions to real, constantly evolving challenges faced by some of the world’s largest online retailers. Your work will operate at the intersection of deep data research, real-time production decisioning systems, and real-world impact.

This position has strong technical and analytical depth, but you don’t need prior coding experience. With agentic tools like Claude Code and our structured training, candidates that are a strong fit can close any technical gaps quickly. We hire across multiple levels and adjust the scope and level of ownership based on what we learn during the interview process.

You will join Forter’s Decision Science and Analytics department, a high-bar, fast-moving group with a strong culture of excellence, curiosity, and ownership. We work in an informal, collaborative environment where strong opinions are welcome and great ideas move fast. The role offers meaningful growth opportunities, with clear paths toward both senior individual contributor and managerial roles, allowing you to shape your career based on your strengths.

Your work will directly shape Forter’s product, protect hundreds of millions of consumers, and help define the future of trust in digital commerce.

What you'll be doing:

• Invent, design, implement, and continuously refine the core decisioning logic and models that run in Forter’s live production systems
• Research complex fraud patterns, adversarial behaviors, and emerging threats
• Leverage rich and diverse datasets to generate actionable insights, build new system components, and advance feature engineering efforts
• Use agentic tools such as Claude Code to develop automatic tools and processes that improve the accuracy, scalability, and efficiency of our systems
• Collaborate closely with Engineers, Product Managers, and business stakeholders to build the next generation of Forter’s AI-driven technology

What you'll need:

• Psychometric score above 700 or equivalent (e.g. GMAT) - we use this as a baseline measure of structured reasoning and analytical speed
• A record of high achievement, in whatever form that's taken in your life - academic, professional, military, or otherwise
• Strong analytical and logical reasoning skills, with a proven ability to break down and solve highly complex problems
• Strong technical orientation. Experience with Python, SQL, or R is an advantage but not required. You should be comfortable learning new tools and technologies
• Excellent communication skills, with the ability to clearly explain complex technical ideas and research outcomes to a wide range of audiences
• Natural curiosity and the ability to understand systemic behaviors and adversarial tactics
• Proactive and results-driven mindset, with the ability to work independently within a collaborative team
• Experience building things with AI: agentic workflows, apps, automations. Bring an example you built and can walk us through. You should be enthusiastic about and comfortable with agentic tools.

Bonus points for:

• Experience with SQL or Python
• Familiarity with machine learning concepts
• Background in risk analysis, intelligence, or adversarial research

Hybrid work:

At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.

#LI-Hybrid