Join Moment as a Deployment Strategist, owning customer engagements and driving implementation in a fast-paced startup environment.
Posted by employer 2 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 1 day ago
Skills & Technologies
AI in the day-to-day
Moment is the AI operating system for investment management.
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
The Deployment Strategist at Moment takes charge of customer engagements, overseeing the entire process from initial demonstrations to implementation and growth. This role requires a blend of technical acumen and business insight, as candidates must navigate engineering, product, and go-to-market strategies while maintaining a strong customer focus. Ideal candidates possess a mix of experience in fintech or enterprise SaaS and a proactive, entrepreneurial mindset. Moment's high standards and fast-paced environment cater to those who thrive on challenge and innovation.
Joblaze insights
Quick facts
From the original posting
To get there, we're assembling the most talent-dense startup in New York. We hire people who are 1) exceptional, 2) allergic to anything that's not exceptional, and 3) no brilliant jerks.
We're hiring Deployment Strategists to function as the GM for a Moment engagement, owning the full lifecycle from first demo through implementation through massive expansion. You're the primary point of accountability for everything the customer needs to succeed and the visionary helping them transform their business.
The role sits at the intersection of engineering, product, and GTM. Every customer should feel like they have a cofounder embedded with them.
Pre-Sale: Solutioning & Vision. Run incredible demos, go onsite to learn how customers actually work, and translate what you learn into a clear architecture, POC, for the goal of a signed contract. Catch bad trajectories early and always think about how to best frame Moment as the AI Operating System for our customer's entire business.
Implementation & Launch. Own getting the customer live, happy, and excited to expand. Drive the implementation plan and manage deliverables across product, engineering, and sales. Roll the platform out in person with key users.
Growth & Expansion. The majority of contract value at Moment lands after the initial rollout — your job is taking accounts from zero to one, and then one to one hundred. Run QBRs with the BD owner, monitor adoption, and surface expansion paths.
X-Factor. Bring sharp customer feedback to product and engineering, or action it yourself for faster iteration loops. Champion new product areas, train internal teams to be product experts, and build bespoke demos and MVPs when a customer needs something Moment doesn't yet have.
Versatile experience across engineering, product, and GTM. You’re comfortable reading code and reasoning about APIs one hour and then running an exec conversation the next.
Customer-obsessed and entrepreneurial mentality. You operate with founder-level ownership and don't wait for permission to solve problems.
Ferociously curious mindset. You’re always trying to learn and innovate more.
Prior experience in fintech, trading systems, or enterprise SaaS, especially owning a customer relationship end-to-end.
Former background in (Deployment Strategist, Forward Deployed Engineering, Product Management, Investment Banking and Management Consulting.)
Working fluency in Python or TypeScript and comfort with modern API design.
A track record presenting to senior stakeholders or leading onsite workshops.
Base salary: $200K to $300K
Free lunch and dinner.
$150 monthly gym stipend.
Standard company text repeated across Moment's postings is omitted here.