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Director, Community, North America

Lead Legora’s global community strategy to drive growth and retention in a fast-paced environment.

Location
New York City
Compensation
Not disclosed
Level
director
Type
full time · On-site

Posted by employer 3 months ago

First seen on Joblaze 1 week ago

Last verified on the company career page 8 hours ago

Apply at Legora → Save job Scanned from legora.com

AI in the day-to-day

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision.

Not disclosed in this posting: compensation, years of experience, visa sponsorship.

Benefits

401k Match Unlimited PTO Health Insurance Parental Leave

Joblaze summary

The Global Community Lead at Legora is responsible for developing and executing a community strategy that drives growth and retention, focusing on both online and offline initiatives. This role requires a blend of creativity and data-driven decision-making, as the lead will implement systems to measure community impact on revenue and customer engagement. Ideal candidates will have experience in building community programs from the ground up, along with strong project management skills. The position offers the opportunity to collaborate across global teams in a fast-paced environment.

Joblaze insights

Quick facts

Is the Director, Community, North America role remote?
No — this is an on-site role in New York City.
Where is the role based?
Legora is hiring for this position in New York City.
What seniority level is this role?
Legora targets director candidates for this position.
Is this full-time or contract?
Full-time for this Director, Community, North America role at Legora.

From the original posting

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The Role
We're looking for a Global Community Lead to join our team in New York City. As Global Community Lead, you will shape and lead Legora’s global community strategy as a key driver of growth and retention. This role sits at the intersection of our product, marketing, and growth teams, with ownership of community as a measurable engine for activation, retention, expansion, and brand equity.

You will design the community strategy, beginning in North America, launch programs from 0 to 1, and establish the operating model that ensures the Legora Community directly contributes to revenue and long-term customer value. In the early stages, you will personally lead high-impact initiatives.

Reporting to the Senior Director of International Marketing, you will collaborate cross-functionally with GTM, Legal Engineering, Product, Engagement, and Brand to ensure community initiatives drive measurable outcomes aligned with company growth targets.

What You'll Do

  • Shape and execute Legora’s global community strategy, ensuring online and offline initiatives directly support revenue growth, customer retention, and overall business expansion for priority client segments.

  • Identify, engage, and empower standout community members, champions, and power users across our customer base.

  • Design and implement the operating model, tools, and systems required to scale community programs globally.

  • Create measurement frameworks that clearly tie community activity to activation, retention, expansion, and revenue outcomes.

What You Bring

  • Demonstrated experience building and scaling programs from 0→1 in Growth, Product, or Community roles.

  • Strong creative instincts paired with a bias for action and ability to execute with speed and precision.

  • Execution-oriented with strong project management skills—you ship fast, iterate based on feedback, and drive results

  • Data-driven approach to community strategy with ability to set KPIs, analyze performance, and optimize programs

  • Knows how to create useful and memorable events

  • Comfortable collaborating across functions and regions in a fast-paced environment.

What’s In It For You

  • Global collaboration: Partner with teams and clients across Europe, APAC, and North America.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.

  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision

    • Multiple medical plan options through Aetna and Kaiser Permanente

    • HSA or Healthcare FSA (based on plan selection)

    • Dental plans via MetLife

    • Vision plans via Vision Care

    Family Support

    • Generous parental leave

    • Free access to Maven Clinic

    • Dependent Care FSA

    • Free One Medical membership for employees and dependents

    Additional Perks

    • Pre-tax commuter benefits

    • Life Insurance + STD/LTD

    • 401(K) with generous company match

    • Unlimited PTO

    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

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