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Director Specialist Sales, AMER

Lead a team of Enterprise Account Managers in a SaaS sales leadership role focused on customer engagement and growth.

Location
San Francisco
Compensation
$133k–$165k/yr
Level
director
Type
full time · Hybrid

Posted by employer 5 days ago

First seen on Joblaze 3 days ago

Last verified on the company career page 1 day ago

Apply at Braze → Save job Scanned from braze.com

What you'll build

  • Manage a team of Enterprise Account Managers
  • Execute upsells/cross sells within a rapidly evolving ecosystem
  • Identify and prioritize key install-base growth opportunities
  • Evangelize additional products
  • Nurture key relationships within Braze and the customer base

Must have

  • Minimum of 2 years of successful experience in SaaS or AI sales
  • Leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers
  • Proven ability to recruit, retain, inspire, and develop top talent
  • Experience leading teams through the full-cycle SaaS upsells
  • Outstanding verbal and written communication skills
  • Strong technical and business acumen

Nice to have

  • Experience selling agentic solutions
  • Experience selling Marketing Technology

AI in the day-to-day

Your team will focus on driving AI sales and adoption.

Requirements

Experience
2+ years

Not disclosed in this posting: visa sponsorship.

Benefits

Employee Resource Groups that provide supportive communities within Braze Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Flexible Paid Time Off Comprehensive benefit plans covering medical, dental, vision, life, and disability Competitive compensation that may include equity Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend Family services that include fertility benefits and equal paid parental leave Retirement and Employee Stock Purchase Plans

Joblaze summary

In the role of Director Specialist Sales at Braze, the individual will lead a team of Enterprise Account Managers, focusing on driving post-sales growth and customer engagement through upselling and cross-selling strategies. Key skills include a strong background in SaaS or AI sales, team leadership, and the ability to navigate complex customer relationships. This position is suited for someone with significant experience in enterprise sales, particularly in developing talent and executing high-velocity transactions. Braze emphasizes a collaborative culture, making it an ideal environment for leaders who thrive in dynamic settings.

Joblaze insights

  • Listed 3 days ago — first seen on Joblaze September 23, 2026. Last confirmed on Braze's careers page September 25, 2026.
  • This exact title is also open at 3 other locations at Braze: Chicago, Austin, New York City.
  • Salary band is in line with the typical range for Sales/Marketing roles (median ~$140,000).
  • Starts above 7% of 197 comparable director sales/marketing roles in United States we track (median $197,650 across 96 companies).

Quick facts

Is the Director Specialist Sales, AMER role remote?
It's hybrid — Braze expects some on-site time in San Francisco.
What's the salary range?
Braze lists $133,000–$165,000 for this role.
How much experience is required?
At least 2 years of relevant experience for this Director Specialist Sales, AMER role.
Where is the role based?
Braze is hiring for this position in San Francisco.
What seniority level is this role?
Braze targets director candidates for this position.
Is this full-time or contract?
Full-time for this Director Specialist Sales, AMER role at Braze.

From the original posting

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

WHAT WE'RE LOOKING FOR

This is a SaaS enterprise sales leadership role, managing a team of Enterprise Account Managers across North America. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.

The ideal candidate will have successful experience leading and developing Account Managers to execute upsells/cross sells within a rapidly evolving ecosystem and dynamic technology. Your team will focus on the entire post-sales cycle with their clients for driving AI sales and adoption. You should have experience helping teams systematically identify and prioritise key install-base growth opportunities, evangelise additional products, execute with a high velocity of transactions with a high degree of operational rigour, and nurture key relationships within Braze as well as throughout the customer base. As a front-line leader, you should have strong business acumen and help prepare for, and participate directly in, customer-facing engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.

WHAT YOU HAVE

  • Minimum of 2 years of successful experience in saas or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector
  • A proven ability to recruit, retain, inspire, and develop top talent
  • Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth
  • Ability to coordinate and work cross-functionally internally with internal constituencies, including Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations
  • Experience building teams and processes from the ground up
  • Outstanding verbal and written communication skills
  • Excellent commercial and legal negotiation skills
  • Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles
  • Experience selling agentic solutions or selling Marketing Technology is a strong plus

    For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $133,000 and $165,000/year, with an expected On Target Earnings (OTE) between $262,000 and $350,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Hybrid

WHAT WE OFFER

Standard company text repeated across Braze's postings is omitted here.

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