Director, Trust & Safety
Lead Trust & Safety at Suno, overseeing enforcement operations and policy in a fast-growing AI music platform.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Build and lead the T&S team
- Own enforcement economics end-to-end
- Govern AI-assisted decisioning
- Own the BPO relationship and Trust & Safety vendor partnerships
- Run the operational layer of music rights enforcement
Must have
- 8+ years in trust & safety, integrity, or content operations
- 4+ years leading teams through significant scale inflections
- Demonstrated ownership of enforcement metrics at a UGC or generative AI platform
Nice to have
- Music, media or IP-adjacent platform experience
- Direct exposure to DSA, OSA or emerging AI-content regulatory regimes
AI in the day-to-day
Focus on building enforcement systems that scale with the platform and ensure accuracy.
Requirements
- Experience
- 8+ years
Not disclosed in this posting: work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Director of Trust & Safety at Suno is responsible for leading enforcement operations and policy to manage content violations, fraud, and identity issues on the platform. This role requires expertise in trust and safety metrics, particularly in automation and decision accuracy, while collaborating with various teams including Product, Engineering, and Legal. Ideal candidates will have significant experience in content operations, particularly within user-generated content or generative AI environments, and a strong understanding of regulatory frameworks. Suno's fast-paced environment demands a proactive approach to building scalable enforcement systems.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 11, 2026. Last confirmed on Suno's careers page November 2, 2026.
- Salary band is above the typical range for Management roles (median ~$170,000).
- Starts above 45% of 62 comparable director management roles in United States that list AI/ML we track (median $202,000 across 42 companies). See AI/ML salary trends
- AI/ML appears in 18.6% of 522 comparable director management roles in United States.
Quick facts
- What's the salary range?
- Suno lists $195,200–$256,200 for this role.
- How much experience is required?
- At least 8 years of relevant experience for this Director, Trust & Safety role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Trust & Safety.
- What seniority level is this role?
- Suno targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Director, Trust & Safety role at Suno.
From the original posting
The role
You will lead Trust & Safety at Suno. Directly leading enforcement operations and policy, you will also partner with PM, Eng, and Legal to scale detection and remediation of violative content, fraud, bots, and identity issues, while also navigating music rights and our regulatory obligations. Generation volume grows faster than any human review model can, so we focus on building enforcement systems that scale with the platform, hold it to a high degree of accuracy, and know exactly what decisions costs. You will report to the Head of Operations and partner regularly with Comms, Product, Engineering, ML, and Legal.
Listen to the song we made about the role: https://suno.com/s/QawvJRO3jhDr1Cb8
What you'll do
Build and lead the T&S team, including enforcement operations, policy, vendor programs, quality management, and training.
Own enforcement economics end-to-end: cost per decision, precision and recall tradeoffs at volume, automation rate targets, queue design, and the vendor versus in-house mix.
Govern AI-assisted decisioning: model-assisted enforcement pipelines, human-in-the-loop thresholds, appeals architecture, and audit accountability for automated actions.
Own the BPO relationship and every Trust & Safety vendor partnership: selection, contract negotiation support, capacity strategy, quality accountability, and the decision of what stays outsourced versus moves in-house
Run the operational layer of music rights enforcement: rights-matching abuse patterns, impersonation and copyright workflows, in close partnership with Legal.
Partner with Legal to translate regulatory regimes (DSA, OSA and emerging AI-content rules) into tooling, process and measurable operational readiness.
Represent Trust & Safety to executive leadership with clear metrics and honest tradeoffs.
What you'll bring
8+ years in trust & safety, integrity, or content operations, including 4+ years leading teams through significant scale inflections.
Demonstrated ownership of enforcement metrics at a UGC or generative AI platform: automation rate, decision accuracy, cost per action, appeal overturn rate.
Experience building or governing model-assisted enforcement with human-in-the-loop design and audit accountability.
A track record of moving Product, Engineering, Legal, and Policy without direct authority.
Nice to have
Music, media or IP-adjacent platform experience and fluency in rights-matching abuse patterns.
Direct exposure to DSA, OSA or emerging AI-content regulatory regimes as operational requirements.
Compensation and benefits
The annual salary range for this role is $195,200 - $256,200 + target equity + benefits (including medical, dental, vision, and 401k)
Standard company text repeated across Suno's postings is omitted here.