Is the Engagement Manager, EMEA role remote?

No — this is an on-site role in London, UK.

How much experience is required?

4–8 years of relevant experience for this Engagement Manager, EMEA role.

Where is the role based?

Listen Labs is hiring for this position in London, UK.

What's the tech stack?

Joblaze extracted these technologies from the posting: AI/ML.

What seniority level is this role?

Listen Labs targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Engagement Manager, EMEA role at Listen Labs.

Engagement Manager, EMEA at Listen Labs

Joblaze summary

The Engagement Manager at Listen Labs is responsible for overseeing the customer journey after the sale, focusing on onboarding, retention, and growth for key accounts. This role requires strong relationship-building and organizational skills, with a preference for candidates who have experience in customer-facing positions, particularly in research or AI products. Ideal for someone with 4-8 years of experience, this position suits self-starters who thrive in fast-paced environments. Listen Labs, a rapidly growing AI company, emphasizes collaboration and feedback to enhance its offerings.

Joblaze insights

Listed 5 days ago — first seen on Joblaze September 23, 2026. Last confirmed on Listen Labs's careers page September 27, 2026.
AI/ML appears in 27.3% of 33 comparable mid management roles in United Kingdom.

Quick facts

Is the Engagement Manager, EMEA role remote?: No — this is an on-site role in London, UK.
How much experience is required?: 4–8 years of relevant experience for this Engagement Manager, EMEA role.
Where is the role based?: Listen Labs is hiring for this position in London, UK.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML.
What seniority level is this role?: Listen Labs targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Engagement Manager, EMEA role at Listen Labs.

From the original posting

TL;DR: We’re hiring an Engagement Manager to shape how Listen shows up in the market — with customers, candidates, reporters, analysts, and the broader technology community.

Company highlights:

World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.

What You’ll Do

Own the customer journey post-sale, managing onboarding, adoption, retention, and growth.
Serve as the primary day-to-day contact for key accounts.
Partner with sales to identify expansion and renewal opportunities.
Provide proactive guidance and support to maximize customer value.
Collect customer feedback and collaborate closely with product and engineering teams to shape our roadmap.
Develop and refine customer success playbooks as we scale.

Who You Are

4-8 years of professional experience.
Experience in a customer-facing position is a plus.
Strong relationship-building, communication, and organizational skills.
Self-starter comfortable with ambiguity and fast-paced environments.
Experience with research, insights, or AI products is a plus.
Ability to work in office 5 days/week.
You're excited to build the European presence of one of the fastest-growing AI companies in the world.

Life at Listen Labs

Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.

Standard company text repeated across Listen Labs's postings is omitted here.

Engagement Manager, EMEA

Company highlights:

What You’ll Do

Who You Are

Life at Listen Labs

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