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Engineering Manager, Service Platform

Lead the Service Platform team at Instacart, focusing on deployment and release engineering systems in a fully remote environment.

Location
Canada - Remote (ON, AB, BC, or NS Only)
Compensation
$196k–$207k/yr
Level
lead
Type
full time · Remote

Posted by employer 5 months ago

First seen on Joblaze 1 month ago

Last verified on the company career page 9 hours ago

Role intensity

10% coding — mostly leadership/strategy

Requirements

Experience
7+ years
Education
Bachelor's degree

Not disclosed in this posting: visa sponsorship.

Benefits

Equity/Stock Options Remote Work

Joblaze summary

The Engineering Manager for the Service Platform at Instacart oversees the deployment and release engineering systems that are vital for the company's operational reliability. This role requires expertise in developer experience and internal tools, focusing on building scalable and resilient systems that enhance the efficiency of code deployment. Ideal candidates will have significant experience in software development and team leadership, particularly in fast-paced environments. The position is integral to fostering collaboration across engineering teams and ensuring high standards for production services.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Instacart's careers page October 27, 2026.
  • This exact title is also open at 1 other location at Instacart: United States - Remote.
  • Salary band is above the typical range for Management roles (median ~$170,000).
  • Starts above 96% of 27 comparable lead management roles in Canada we track (median $122,717 across 10 companies).
  • distributed systems appears in 1.9% of 52 comparable lead management roles in Canada.

Quick facts

Is the Engineering Manager, Service Platform role remote?
Yes — Instacart lists this as a fully remote position.
What's the salary range?
Instacart lists $196,000–$207,000 for this role.
How much experience is required?
At least 7 years of relevant experience for this Engineering Manager, Service Platform role.
What's the tech stack?
Joblaze extracted these technologies from the posting: Canary, Temporal, deployment, distributed systems.
What seniority level is this role?
Instacart targets lead candidates for this position.
Is this full-time or contract?
Full-time for this Engineering Manager, Service Platform role at Instacart.

From the original posting

We're transforming the grocery industry

Overview

As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.

We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers have world‑class tools to deploy, validate, and monitor their services.

At Instacart, the Service Platform team is a critical enabler for every engineering organization across the company. From owning our deployment pipeline and canary systems to defining the tooling that powers safe, reliable service delivery, our team ensures that developers can ship with confidence. We take pride in deep ownership, a strong product mindset, and a highly collaborative culture. You will work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end. Our work directly shapes the stability, velocity, and success of Instacart’s overall platform.

About the Job

  • Product focused leader who is able to adapt to critically fast paced environment
  • Ability to lead both product and critical reliability systems like Temporal/Canary/Deployments
  • Ability to articulate and convey priorities and balance constant needs around the organization
  • Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first
  • Eager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to end
  • Leader by example, and strong incident triaging mindset
  • Eager to jump into domains, languages, and problem areas that might be new and unfamiliar

About You

Minimum Qualifications

  • Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
  • 2+ years of experience of leading and managing people with an emphasis on getting deep into details on designing, analyzing, and troubleshooting large-scale distributed systems.
  • 7+ years of experience with software development in one or more programming languages
  • Proven track record of launching and shipping high-impact products; bonus points for internal, developer facing products.
  • Strong proficiency in maintaining high standards for production services

Preferred Qualifications

  • Strong communication skills and ability to contextualize problems across various audiences
  • Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently
  • Experience building and shipping products to users
  • Expertise building platforms and high scale infrastructure
  • Visionary thinker capable of generating transformative ideas

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN
$196,000—$207,000 USD

Standard company text repeated across Instacart's postings is omitted here.

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