Enterprise Account Manager
Drive growth as an Enterprise Account Manager at a leading AI marketing platform, partnering with customer executives to deliver measurable ROI.
Posted by employer 1 day ago
First seen on Joblaze 4 hours ago
Last verified on the company career page 4 hours ago
What you'll build
- Own a portfolio of ~20 accounts
- Co-manage the customer lifecycle
- Develop a deep understanding of each customer’s goals
- Build organizational maps of customer deployments
- Lead commercial conversations
Must have
- 5 or more years of SaaS experience in account management
- Track record of exceeding revenue targets
- Strong consultative selling skills
- Excellent negotiation and closing skills
- High emotional intelligence and communication skills
- Highly organized and data-driven
Nice to have
- Entrepreneurial mindset
- Resourceful and proactive
AI in the day-to-day
Profound’s AI Marketer joins data with customer context to find opportunities and automate tasks.
Requirements
- Experience
- 5+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Enterprise Account Manager at Profound is responsible for managing a portfolio of approximately 20 accounts, focusing on customer renewals and expansion revenue. This role requires a strong background in SaaS account management, with an emphasis on consultative selling and relationship building to drive measurable ROI for clients. Ideal candidates will have at least five years of experience in account management, demonstrating a track record of exceeding revenue targets and managing complex deals. Profound's fast-paced environment calls for individuals who are proactive and data-driven, capable of navigating multiple stakeholder relationships.
Joblaze insights
- Listed today — first seen on Joblaze October 1, 2026. Last confirmed on Profound's careers page October 1, 2026.
- Salary band is below the typical range for Sales/Marketing roles (median ~$140,000).
- Starts above 6% of 990 comparable senior sales/marketing roles in United States we track (median $150,000 across 194 companies).
Quick facts
- Is the Enterprise Account Manager role remote?
- No — this is an on-site role in New York, New York, United States.
- What's the salary range?
- Profound lists $100,000–$150,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Enterprise Account Manager role.
- Where is the role based?
- Profound is hiring for this position in New York, New York, United States.
- What seniority level is this role?
- Profound targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Enterprise Account Manager role at Profound.
From the original posting
As an Enterprise Account Manager, you'll be at the center of this transformation and drive growth across your customers. You'll partner directly with customer executives and key stakeholders to understand their business goals, address pain points, and ensure Profound is delivering clear, measurable ROI. Working closely with our Engagement Management team, you'll connect platform usage and engagement to real business outcomes, and expand relationships to uncover new opportunities.
What you’ll do
Own a portfolio of ~20 accounts and be directly responsible for renewal and expansion revenue
Co-manage the customer lifecycle with the Engagement Management team from onboarding through renewal, identifying opportunities to deepen adoption and value
Develop a deep understanding of each customer’s goals, workflows, and organization to position Profound as a must-have partner
Build organizational maps of customer deployments to expand relationships and impact
Build and manage a pipeline of renewals, cross-sells, and upsells against monthly and quarterly revenue targets
Lead commercial conversations including executive business reviews and negotiations for multi-product renewals and upsells
Forecast with precision using CRM data and pipeline management best practices to ensure transparency and accountability
Collaborate cross-functionally with Product, Engineering, and Engagement Managers to deliver a seamless customer experience and surface insights that drive adoption
Who you are
5 or more years of SaaS experience in account management, renewals, or expansion sales
Track record of exceeding revenue targets through renewals and upsells, with quota-carrying experience required
Strong consultative selling skills and comfort leading discovery, demos, and business reviews with senior stakeholders
Excellent negotiation and closing skills with the ability to manage complex deals and procurement processes
High emotional intelligence and communication skills, able to build trust quickly and manage multiple stakeholder relationships
Highly organized and data-driven with strong pipeline discipline and attention to detail
Entrepreneurial mindset, resourceful, proactive, and comfortable owning outcomes in a fast-paced, high-growth environment
High integrity and long-term orientation, motivated by customer success and sustainable revenue growth
Location
This is an on-site role based in our NYC, SF, or Boston office designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $100,000 to $150,000 before commission. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
#LI-PRO
Standard company text repeated across Profound's postings is omitted here.