Is the Enterprise Account Partner role remote?

It's hybrid — Tennr expects some on-site time in New York City Office.

How much experience is required?

3–5 years of relevant experience for this Enterprise Account Partner role.

Where is the role based?

Tennr is hiring for this position in New York City Office.

What seniority level is this role?

Tennr targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Enterprise Account Partner role at Tennr.

Joblaze summary

In the role of Enterprise Account Partner at Tennr, the individual is responsible for managing customer relationships and driving commercial success after the sale. This position requires a strong background in healthcare consulting or account management, along with skills in data analysis and executive communication to ensure clients achieve measurable value from Tennr's services. The role is suited for high-performing professionals who thrive in dynamic environments and are adept at navigating complex stakeholder relationships. Tennr's focus on innovation and operational excellence positions this role at the heart of its mission to enhance healthcare delivery.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Tennr's career page.
Tennr has 20 other open roles including Payor Intelligence Sr. Analyst, Talent Acquisition Coordinator, Product Engineer.

Quick facts

Is the Enterprise Account Partner role remote?: It's hybrid — Tennr expects some on-site time in New York City Office.
How much experience is required?: 3–5 years of relevant experience for this Enterprise Account Partner role.
Where is the role based?: Tennr is hiring for this position in New York City Office.
What seniority level is this role?: Tennr targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Enterprise Account Partner role at Tennr.

From the original posting

Company Description

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

Role Description

As an Enterprise Account Partner at Tennr, you will own the customer relationship and drive commercial outcomes post-sale. This is not a traditional customer success or account management role - it is a high ownership and high impact role responsible for ensuring customers realize measurable value, renew, and growth with Tennr.

Account Partners sit at the center of the business - partnering with Product, Engineering, Solutions, Sales, and Operations to translate Tennr workflows into real operational impact for healthcare providers. In this role, you will act as both the strategic project manager and a trusted advisor to some of the most complex healthcare organizations. Within Tennr, you will work across stakeholders from front-line operators to the C-suite to ensure Tennr is fully embedded, adopted, and integral to day-to-day operations.

This role is ideal for high performing professionals from healthcare consulting or healthcare investment banking backgrounds that want to work in a scrappy environment, thrive in ambiguity, and drive real business outcomes.

Responsibilities

Own the customer relationship end-to-end, from kickoff and deployment through renewal and expansion.
Lead change management and training plans to ensure Tennr workflows are adopted, and embedded into daily operations.
Drive the strategy behind each customer’s key objectives through rigorous data analysis, clear executive storytelling, including polished, metrics-driven decks.
Serve as a trusted strategic partner to both executive and frontline stakeholders across complex healthcare organizations.
Partner cross-functionally with Product, Engineering, Solutions, and Operations to deliver high impact and quality workflows.
Champion and articulate customer insights internally to influence product roadmap priorities and enhance Tennr’s product strategy.
Identify renewal risks and efficiency blockers early, and mobilize internal teams to resolve them proactively.
Lead renewal and growth conversations by quantifying delivered ROI and identifying the next Tennr worker opportunities to unlock upsells.
Travel on-site with customers as needed to drive adoption, deepen relationships, and accelerate strategic partnership goals.

Qualifications

3-5 years of experience in Healthcare Consulting or Healthcare Account Management
Exceptional written and verbal communication, with strong executive-level storytelling skills
Highly analytical and detail-oriented, with experience translating data into clear recommendations and impact
Strong organizational and project management skills, able to manage multiple stakeholders and workstreams
Experience building polished, metrics-driven presentations and client-facing materials
High ownership mindset and excitement to drive real customer outcomes in a fast-paced, cross-functional environment
Willing to travel as needed

Why Tennr?

Drive Impact: Help build the foundation of how our team operates every day
Develop Operational Expertise: Learn the inner workings of scaling systems, tools, and infrastructure
Innovate with Purpose: Join a high-caliber team leveraging AI to solve real-world problems in healthcare
Be Rewarded: Receive a competitive compensation package, including equity, top-tier benefits, and 401(k) match
Collaborate & Connect: Thrive in our vibrant Hudson Square office (4 days/week onsite)

Benefits

Beautiful new office at 345 Hudson Street
Unlimited PTO
100% paid employee health benefit options
Employer-funded 401(k) match
Competitive parental leave