About the role

As an Enterprise Onboarding Specialist at Halter, you lead the rollout of Halter across our largest and most complex customers - multi-farm operations running thousands of cattle across multiple sites, locations and management teams.

These are our highest-stakes deployments. They involve multiple stakeholders, from ownership and executive teams through to farm managers and crew on the ground. Success depends as much on relationship management, executive alignment and change management as it does on getting the technology working in the field.

You'll own onboarding for these customers: building the deployment plan across sites, managing senior stakeholders, supporting them to train animals, educating managers and crews, solving problems as they surface, and setting the operation up so Halter scales across their whole business, not just the first farm.

While some of the work happens remotely, time on farm matters. You'll regularly be in the field alongside customers, and travel is a real part of this role.

This role is senior, hands-on and highly ownership-driven. Every enterprise is different, and you'll tailor each onboarding plan to the way that business actually runs.

What your day could look like

• Build and run multi-site rollout plans, sequencing farms, aligning resources and keeping complex timelines on track

• Manage senior stakeholder relationships, from owners and executives to farm managers and crew, keeping everyone aligned on the plan and the outcomes

• Act as the trusted, single point of ownership through onboarding

• Lead training that lands across an enterprise account for all users

• Work directly with managers and crew on farm to embed Halter into day-to-day operations

• Navigate the change management side of enterprise adoption - differing levels of buy-in, established ways of working, and teams who need to be brought along on the journey

• Partner closely with Sales, Support & Product to coordinate seamless onboarding

• Solve problems quickly and adapt plans as conditions, people and priorities change

• Spot patterns across enterprise accounts and help optimise the playbook for how we deploy at scale

• Track the signals that matter to understand what's working and where we can improve, keeping key contacts across the customer informed at the right time

• Set enterprise customers up with the confidence and foundation to expand Halter across their entire operation

Who are we looking for

• Significant experience owning senior customer relationships - relationship management, enterprise customer success, key account management, or customer experience leadership

• A track record with large, complex, multi-site or multi-stakeholder customers, where success depended on managing people as much as managing a plan

• Credibility with senior stakeholders: you're comfortable in a room with owners and executives, and equally comfortable in a paddock with a crew

• Experience leading complex rollouts or change programmes end-to-end

• Commercial judgment - you understand how these customers make decisions and what expansion depends on

• A practical, solutions-focused mindset when things don't go to plan

• Comfort working cross-functionally: pulling in the right people and keeping everyone aligned

• Clear, straightforward communication, and the ability to pitch it right for the audience in front of you

• Willingness to travel and spend lots of time on farm

• A genuine care for the people we serve and the quality of the work

Nice to haves

• Agriculture or farming experience, particularly with large-scale or corporate operations

• Experience in an enterprise-facing role at a startup or high-growth company

• Familiarity with Salesforce

Benefits

• Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.

• Healthy body, healthy mind. We’re partnered with Medibank Health Insurance to support your well-being.

• Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.

• We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.

• Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.

Our Office First Approach

There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.

Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.

We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.

Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.

Why our team loves working at Halter:

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.