← Back to results

Enterprise Services Engineer

Join Tanium as an Enterprise Services Engineer to enhance customer success through hands-on technical expertise in a collaborative environment.

Location
Remote, Germany
Compensation
Not disclosed
Level
senior
Type
full time · Hybrid

Posted by employer 2 months ago

First seen on Joblaze 1 month ago

Last verified on the company career page 1 day ago

Apply at Tanium → Save job Scanned from tanium.com

Requirements

Experience
5+ years
Education
Bachelor's degree

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Volunteer Time Off

Joblaze summary

In the role of Enterprise Services Engineer at Tanium, the individual will engage directly with customers to operationalize and maintain the Tanium platform, addressing complex technical challenges both independently and collaboratively. Key skills include a strong background in systems administration and engineering, with proficiency in scripting and troubleshooting across various technical domains. This position is ideal for seasoned professionals with at least five years of relevant experience, particularly those familiar with public sector clients. Tanium emphasizes a collaborative culture, making this role suitable for those who thrive in team-oriented environments.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Tanium's careers page October 27, 2026.
  • This exact title is also open at 1 other location at Tanium: Osaka, Japan ; Tokyo, Japan.
  • Python appears in 14.9% of 4067 comparable senior other roles; Software Engineering appears in 0.3% of 4067 comparable senior other roles.

Quick facts

Is the Enterprise Services Engineer role remote?
It's hybrid — Tanium expects some on-site time in Remote, Germany.
How much experience is required?
At least 5 years of relevant experience for this Enterprise Services Engineer role.
Where is the role based?
Tanium is hiring for this position in Remote, Germany.
What's the tech stack?
Joblaze extracted these technologies from the posting: Endpoint Security, Endpoint Support, Incident Response, PowerShell, Python, Software Engineering.
What seniority level is this role?
Tanium targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Enterprise Services Engineer role at Tanium.

From the original posting

The Basics:

At Tanium, our Enterprise Services Engineers (ESEs) fulfill a vital role in our organization by serving Tanium's customers as hands-on-keyboard experts for both remote and on-site engagements. You will operate in a highly team-based environment with Technical Support Engineers, fellow Engineers, Customer Success Managers, and Sales Account Managers. ESEs contribute to each customer's success by operating and maintaining the Tanium platform and its modules to achieve customer-specific Operations, Risk, Compliance, Asset, and Security-focused outcomes, either remotely or on on-site with the customer. You’ll have continuous opportunities and challenges which will require you to apply your best technical chops in large enterprise environments, all leveraging the power of Tanium.

What You’ll Do:

  • Work closely with our customers to;
    • Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates
    • Identify opportunities for our customers to get greater value from the Tanium platform
    • Consistently and cogently address our customers’ needs through astute verbal and written communication skills
  • Conduct daily health-checks on assigned accounts & Work with Technical Support Engineers on strategic customer activities
    • Contribute to and track activity, after action, root cause and daily status reports
    • Document best practices and Play Book entries
    • Work closely with CSMs on improving Tanium operational status within key accounts
    • Provide technical direction to customer IT support staff

We’re Looking For:

Security Clearance:
minimum Secret but Top Secret or DV preferred

Education: BA/BS or equivalent experience required

Experience:

  • 5+ years of experience in IT/Consulting
  • 5+ years of experience in Systems Administration/Engineering
  • Experience working with public sector customers
  • Ability to speak German and English
  • Strong troubleshooting skills
  • Ability to articulate and communicate
  • Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:
    • Endpoint Security
    • Endpoint Support/Troubleshooting
    • Incident response
    • Systems Management
    • Systems Administration
    • Software Engineering
    • Utility Scripting (e.g. Bash, PowerShell, VBScript, Python, etc.)
  • Demonstrated critical thinking skills
  • Ability to break a problem down into manageable, ordered piece parts
  • Ability to convey problem statement and plan of attack to others
  • Hands-on Tanium experience will be a major plus

About Tanium

Tanium is the Autonomous IT company. As Al accelerates both innovation and risk, Tanium Atlas, the company's autonomous operating system, puts the full depth of the Tanium Autonomous IT Platform behind every IT and security operator - human and agentic. Tanium provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Standard company text repeated across Tanium's postings is omitted here.