Enterprise Systems Manager

Role:

The Enterprise Systems Manager will be responsible for the administration, optimization, and integration of Northwood's core enterprise applications, including ERP, manufacturing execution (MES), product lifecycle management (PLM), procurement, and financial systems. This is a highly cross-functional, hands-on role at the intersection of business operations and technology. You will partner closely with Supply Chain, Manufacturing, Engineering, Finance, Quality, and IT to ensure our systems are reliable, integrated, scalable, and aligned with business needs.

The ideal candidate combines strong technical systems expertise with a solid understanding of operational processes. You should be comfortable with troubleshooting integrations, configuring applications, identifying process inefficiencies, and independently leading system enhancement projects from concept through implementation.

This is an opportunity to play a key role in developing the systems infrastructure that will support Northwood's continued growth.

Responsibilities:

• Serve as a primary administrator and subject matter expert for Northwood’s enterprise applications, including ERP, MES, PLM, procurement, and financial systems, managing configurations, workflows, upgrades, and ongoing maintenance.

• Design, implement, and maintain integrations, APIs, and automated workflows with internal teams and software vendors; monitor and resolve system issues, integration failures, and data synchronization errors.

• Partner with Security Engineering and GRC to implement role-based access controls and permissions approval processes, while maintaining system documentation, standard operating procedures, and data governance practices.

• Collaborate with cross-functional stakeholders to identify process inefficiencies and lead system enhancements and automation projects from requirements gathering through implementation, testing, training, and deployment.

• Establish and execute an enterprise systems roadmap that supports Northwood’s growth, prioritizing improvements and partnering with IT and Infrastructure teams to define, procure, and implement on-premises and cloud resources.

• Develop reporting capabilities and partner with IT Operations Engineering and business teams to implement intuitive dashboards that improve visibility into system metrics, data accuracy, and operational performance.

Basic Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field, or equivalent experience.

• 5+ years of experience in enterprise systems administration, ERP implementation, or business systems management.

• Hands-on experience administering, configuring, and optimizing ERP or other enterprise applications, as well as supporting system integrations, troubleshooting technical issues, and working with APIs and automation tools.

• Strong understanding of procurement, inventory, manufacturing, and financial business processes.

• Experience translating business requirements into system enhancements and independently leading implementation projects.

• Ability to obtain and maintain a Secret national security clearance or higher.

Preferred Qualifications:

• Experience administering ERP platforms, including workflows, reporting, custom fields, user permissions, and system integrations.

• Experience with manufacturing execution systems (MES), product lifecycle management (PLM), or procurement platforms.

• Familiarity with APIs, integration middleware, scripting, and data management tools.

• Understanding of manufacturing operations, inventory control, production planning, and engineering change processes.

• Familiarity with traceability, quality management, and operational controls in regulated manufacturing environments.

• Experience supporting multi-entity or international business operations.

Additional Information: