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Executive IT Support Specialist

Provide world-class IT support to SpaceX's executive team, ensuring state-of-the-art technology solutions.

Location
Palo Alto, CA
Compensation
$105k–$130k/yr
Level
mid
Type
full time

Posted by employer 3 months ago

First seen on Joblaze 3 months ago

Last verified on the company career page 1 day ago

Requirements

Experience
3+ years
Education
High school
Visa
Sponsorship available

Not disclosed in this posting: work arrangement.

Benefits

401k Match Paid Vacation Paid Sick Leave Equity/Stock Options Paid Holidays Health Insurance Parental Leave

Joblaze summary

The Executive IT Support Specialist at SpaceX is responsible for delivering high-level IT support to the executive team, ensuring their technology needs are met with efficiency and reliability. This role requires expertise in various operating systems and familiarity with enterprise solutions, including Microsoft tools and video conferencing technologies. Ideal candidates will have several years of experience in IT support, particularly in executive environments, and possess strong communication skills. The position demands a proactive approach to problem-solving and a commitment to providing exceptional service.

Joblaze insights

  • Listed about 3 months ago — first seen on Joblaze July 7, 2026. Last confirmed on SpaceX's careers page October 7, 2026.
  • Salary band is below the typical range for comparable tech roles (median ~$128,800).
  • Starts above 46% of 26 comparable mid other roles in United States that list Windows we track (median $125,000 across 12 companies).
  • Windows appears in 2% of 3011 comparable mid other roles in United States; iOS appears in 0.2% of 3011 comparable mid other roles in United States.

Quick facts

What's the salary range?
SpaceX lists $105,000–$130,000 for this role.
How much experience is required?
At least 3 years of relevant experience for this Executive IT Support Specialist role.
What's the tech stack?
Joblaze extracted these technologies from the posting: ActiveSync, Android, Lync, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Outlook.
Does SpaceX sponsor work visas for this role?
Yes — the posting indicates visa sponsorship is available for the right candidate.
What seniority level is this role?
SpaceX targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Executive IT Support Specialist role at SpaceX.

From the original posting

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

EXECUTIVE IT SUPPORT SPECIALIST

SpaceX is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies.

RESPONSIBILITIES

  • Provide high-level customer support with a focus on ownership and follow-through with every interaction.
  • Work closely with the corporate Information Technology, Applications, and Information Security teams to ensure enterprise solutions will enable the executive team.
  • Design, document, deploy, and support a wide range of technologies used by the executive team.
  • Manage schedules and provide after-hours and weekend support when necessary.

BASIC QUALIFICATIONS:

  • High school diploma or equivalency certificate.
  • 3+ years of experience in enterprise IT support.
  • 1+ years of experience in executive IT support.
  • Experience with Windows, OS X, iOS, or Android operating systems.

PREFERRED SKILLS AND EXPERIENCE:

  • Bachelor’s degree in computer science or engineering.
  • Experience with Microsoft Active Directory, Microsoft Exchange Server, Microsoft Outlook, ActiveSync, Microsoft SharePoint Server, and Lync/Office Communicator.
  • Experience with WebEx, Skype, Zoom, and other video conferencing technologies.
  • Strong general computer technology skills.
  • Demonstrated knowledge in both wired and wireless network technologies.
  • Due to the high visibility of this position, excellent written, verbal, and phone communications skills.
  • Knowledge of emerging technologies (latest and greatest hardware/software).
  • Experience working with and supporting an executive client group.
  • Ability to prioritize executive support issues above all else.
  • Ability to make independent judgment calls to resolve urgent and critical matters.
  • Ability to provide lightning-speed response to all executive support requests.
  • Can-do attitude, defaulting to “yes, we will figure out a way”.
  • Desire to not rest until problems are solved.
  • Ability to proactively test for possible failure scenarios and consider edge cases.

ADDITIONAL REQUIREMENTS:

  • Willing to work extended hours and weekends when needed.
  • Ability to lift 30 lbs. unassisted.

COMPENSATION AND BENEFITS:

Pay range:
Executive IT Support Specialist: $105,000.00 - $145,000.00/per year

ITAR REQUIREMENTS:

Standard company text repeated across SpaceX's postings is omitted here.

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