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Executive IT Support Specialist

Provide world-class IT support to SpaceX's executive team, ensuring state-of-the-art technology solutions.

Location
McGregor, TX, United States
Compensation
Not disclosed
Level
mid
Type
full time · On-site

Posted by employer 18 hours ago

First seen on Joblaze 6 hours ago

Last verified on the company career page 6 hours ago

What you'll build

  • Provide high-level customer support
  • Resolve escalations involving hardware, software, and network issues
  • Design, document, deploy, and support technologies for executives
  • Provide AV and conference support for meetings
  • Manage schedules and provide after-hours support

Must have

  • 3+ years of experience in enterprise IT support
  • 1+ years of experience in executive IT support
  • Experience with Windows, OS X, iOS, or Android operating systems

Nice to have

  • Bachelor's degree in computer science or engineering
  • Experience with Microsoft stack
  • Experience with Google stack
  • Experience with video conferencing hardware and software
  • Knowledge of emerging technologies

Practical constraints

  • This role requires you to be onsite
  • Willing to work extended hours and weekends when needed
  • Ability to lift 30 lbs. unassisted

Requirements

Experience
3+ years
Education
High school
Visa
No sponsorship (stated in posting)

Not disclosed in this posting: compensation.

Joblaze summary

The Executive IT Support Specialist at SpaceX is responsible for delivering high-level IT support to the executive team, ensuring their technology needs are met with efficiency and discretion. This role requires expertise in various operating systems and familiarity with both Microsoft and Google technology stacks, along with strong communication skills. Ideal candidates will have a background in enterprise IT support, particularly in executive environments, and a proactive approach to problem-solving. The position demands a commitment to on-site work and may involve extended hours to accommodate the needs of executives.

Joblaze insights

  • Listed today — first seen on Joblaze October 27, 2026. Last confirmed on SpaceX's careers page October 27, 2026.
  • This exact title is also open at 1 other location at SpaceX: Palo Alto, CA.
  • Windows appears in 2.1% of 3266 comparable mid other roles in United States; Microsoft Teams appears in 0.1% of 3266 comparable mid other roles in United States.

Quick facts

Is the Executive IT Support Specialist role remote?
No — this is an on-site role in McGregor, TX, United States.
How much experience is required?
At least 3 years of relevant experience for this Executive IT Support Specialist role.
Where is the role based?
SpaceX is hiring for this position in McGregor, TX, United States.
What's the tech stack?
Joblaze extracted these technologies from the posting: Android, Gmail, Google Meet, Google Workspace, Microsoft 365, Microsoft Teams.
What seniority level is this role?
SpaceX targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Executive IT Support Specialist role at SpaceX.

From the original posting

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

EXECUTIVE IT SUPPORT SPECIALIST

SpaceX is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always-working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and excellent oral and written communication skills.

RESPONSIBILITIES:

  • Provide high-level customer support with a focus on ownership and follow-through with every interaction.
  • Promptly resolve challenging escalations involving hardware, software, and network issues.
  • Work closely with the corporate Information Technology, Applications, and Information Security teams to ensure enterprise solutions will enable the executive team.
  • Design, document, deploy, and support a wide range of technologies used by the executive team in both their offices and residences.
  • Provide AV and conference support for onsite and offsite meetings, events, and presentations, including the technical setup for highly visible executive sessions.
  • Handle sensitive information with discretion and confidentiality.
  • Manage schedules and provide after-hours and weekend support when necessary.

BASIC QUALIFICATIONS:

  • High school diploma or equivalency certificate.
  • 3+ years of experience in enterprise IT support.
  • 1+ years of experience in executive IT support.
  • Experience with Windows, OS X, iOS, or Android operating systems.

PREFERRED SKILLS AND EXPERIENCE:

  • Bachelor's degree in computer science or engineering.
  • Experience with the Microsoft stack, including Active Directory, Exchange, Outlook, ActiveSync, SharePoint, Microsoft 365, and Microsoft Teams.
  • Experience with the Google stack, including Google Workspace, Gmail, Calendar, Drive, and Google Meet.
  • Experience with video conferencing hardware and software.
  • Strong general computer technology skills.
  • Demonstrated knowledge in both wired and wireless network technologies.
  • Excellent written, verbal, and phone communication skills, given the high visibility of this position.
  • Knowledge of emerging technologies (latest and greatest hardware/software).
  • Experience working with and supporting an executive client group.
  • Ability to prioritize executive support issues above all else.
  • Ability to make independent judgment calls to resolve urgent and critical matters.
  • Ability to provide lightning-speed response to all executive support requests.
  • Can-do attitude, defaulting to "yes, we will figure out a way".
  • Desire to not rest until problems are solved.
  • Ability to proactively test for possible failure scenarios and consider edge cases.

ADDITIONAL REQUIREMENTS:

  • This role requires you to be onsite. Hybrid or remote work will not be considered.
  • Willing to work extended hours and weekends when needed.
  • Ability to lift 30 lbs. unassisted.

ITAR REQUIREMENTS:

Standard company text repeated across SpaceX's postings is omitted here.

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