Joblaze summary

In this role, the Infrastructure Engineer/SRE at Cresta focuses on designing and enhancing the core infrastructure that supports the engineering team’s productivity and security. Key skills include proficiency in coding languages like Golang or Python, along with extensive experience in Kubernetes and cloud services such as AWS and Google Cloud. This position is ideal for seasoned professionals with a strong background in DevOps or Site Reliability Engineering, looking to contribute to a cutting-edge AI platform. Cresta fosters a collaborative environment where team members can pursue innovative projects.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Cresta's careers page October 29, 2026.
Kubernetes appears in 59.3% of 393 comparable senior devops/sre roles; CloudFormation appears in 4.3% of 393 comparable senior devops/sre roles.

Quick facts

Is the Infrastructure Engineer/SRE role remote?: It's hybrid — Cresta expects some on-site time in Canada (Remote).
How much experience is required?: At least 5 years of relevant experience for this Infrastructure Engineer/SRE role.
Where is the role based?: Cresta is hiring for this position in Canada (Remote).
What's the tech stack?: Joblaze extracted these technologies from the posting: AWS, CI/CD, CloudFormation, GitOps, Golang, Kubernetes.
What seniority level is this role?: Cresta targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Infrastructure Engineer/SRE role at Cresta.

From the original posting

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

About the role:

As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting.

Responsibilities:

Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
Automate operations and engineering. Focus on automation so we can spend energy where it matters.
Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
Deep proficiency with coding languages such as Golang or Python.
Deep familiarity with container-related security best practices.
Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus.
Production experience with Kubernetes templating tools such as Helm or Kustomize.
Production experience with IAC tools such as Terraform or CloudFormation.
Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
Production experience with database software such as PostgreSQL
Experience with GitOps tooling such as Flux or Argo.
Experience with CI/CD such as GitHub Actions.

Perks & Benefits:

We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Paid parental leave to support you and your family
Monthly Health & Wellness allowance
Work from home office stipend to help you succeed in a remote environment
Lunch reimbursement for in-office employees
PTO: 3 weeks in Canada

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

This posting will be used to fill a newly-created role.

Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).

Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.

Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

Standard company text repeated across Cresta's postings is omitted here.

Infrastructure Engineer/SRE

About the role:

Responsibilities:

What we are looking for:

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