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Senior Infrastructure Engineer/SRE

Join Cresta as a Senior Infrastructure Engineer/SRE to design and build core infrastructure for AI-driven customer experiences.

Location
United States (Remote)
Compensation
$205k–$270k/yr
Level
senior
Type
full time · Hybrid

Posted by employer 6 months ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Apply at Cresta → Save job Scanned from cresta.com

AI in the day-to-day

Cresta’s unified AI platform combines conversational AI agents and real-time human agent augmentation.

Requirements

Experience
5+ years

Not disclosed in this posting: visa sponsorship.

Benefits

401k Match Flexible PTO Commuter Benefits Remote Work Wellness Stipend Health Insurance Parental Leave

Joblaze summary

In this role, the Senior Infrastructure Engineer/SRE at Cresta focuses on designing and enhancing the core infrastructure that supports the engineering team's productivity and security. Key skills include proficiency in coding languages like Golang or Python, along with extensive experience in Kubernetes and cloud services such as AWS and Google Cloud. This position is ideal for seasoned professionals with a strong background in DevOps or Site Reliability Engineering, particularly those who thrive in collaborative yet autonomous environments. Cresta's innovative approach to AI-driven customer experiences positions the team at the forefront of technological advancement.

Joblaze insights

Quick facts

Is the Senior Infrastructure Engineer/SRE role remote?
It's hybrid — Cresta expects some on-site time in United States (Remote).
What's the salary range?
Cresta lists $205,000–$270,000 for this role.
How much experience is required?
At least 5 years of relevant experience for this Senior Infrastructure Engineer/SRE role.
Where is the role based?
Cresta is hiring for this position in United States (Remote).
What's the tech stack?
Joblaze extracted these technologies from the posting: AWS, Argo, Azure, CloudFormation, Flux, GitHub Actions.
What seniority level is this role?
Cresta targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Infrastructure Engineer/SRE role at Cresta.

From the original posting

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the role:

As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting.

Responsibilities:

  • Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
  • Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
  • Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
  • Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
  • Automate operations and engineering. Focus on automation so we can spend energy where it matters.
  • Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

  • 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
  • Deep proficiency with coding languages such as Golang or Python.
  • Deep familiarity with container-related security best practices.
  • Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus.
  • Production experience with Kubernetes templating tools such as Helm or Kustomize.
  • Production experience with IAC tools such as Terraform or CloudFormation.
  • Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
  • Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
  • Production experience with database software such as PostgreSQL
  • Experience with GitOps tooling such as Flux or Argo.
  • Experience with CI/CD such as GitHub Actions.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

OTE Range: $205,000–$270,000 + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

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