Compute Operations
Manage vendor performance and relationships for GPU partners in a growing generative media ecosystem.
Posted by employer 3 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 16 hours ago
Skills & Technologies
Requirements
- Experience
- 5+ years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
In the role of Infrastructure Vendor Manager at fal, the individual is responsible for overseeing vendor performance and ensuring that GPU partners meet their service level agreements. This position requires expertise in managing relationships with cloud and GPU infrastructure providers, along with strong organizational skills to handle contracts and performance reporting. Ideal candidates will have over five years of experience in vendor management within the AI or cloud sectors, making this role suitable for seasoned professionals looking to influence strategic partnerships. The position plays a crucial part in supporting fal's mission to build a robust generative media ecosystem.
Joblaze insights
Quick facts
- How much experience is required?
- At least 5 years of relevant experience for this Compute Operations role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Cloud, GPU, infrastructure.
- What seniority level is this role?
- Fal targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Compute Operations role at Fal.
From the original posting
About this role:
We’re looking for a Vendor Management professional to own relationships and performance across GPU infrastructure providers, hyperscalers, and neocloud partners. You’ll drive vendor accountability, manage SLAs and escalations, oversee contracts and service credits, and align GPU capacity with business demand.
Working cross-functionally with Capacity Planning, Finance, and leadership, you’ll strengthen vendor governance, lead business reviews, and mitigate supply constraints. The ideal candidate has direct experience managing infrastructure providers, negotiating commercial commitments, and building scalable vendor management processes in a fast-growing AI infrastructure environment.
What you'll do:
Own vendor performance across GPU hyperscalers and neocloud providers by defining and tracking SLAs, managing escalations, remedies, and service credits, and holding partners accountable to their commitments.
Build strategic relationships with key infrastructure partners through regular business reviews and executive engagement with Tier 1 vendors.
Align capacity to demand by partnering with Capacity Planning to secure committed GPU capacity, forecast growth, and mitigate supply constraints.
Own vendor governance including contract compliance, invoice reconciliation, renewals, and performance reporting.
Run regular business reviews with vendor partners to discuss performance, open credit claims, capacity planning, and outstanding issues.
Requirements/Nice to have:
5+ years in vendor management, cloud partnerships, strategic sourcing, or infrastructure procurement within the AI, GPU, cloud, or hyperscale infrastructure industry.
Must have worked directly with neocloud, hyperscaler, or GPU infrastructure providers, owning commercial relationships and vendor performance.
Highly organized with exceptional attention to detail, able to manage contract records, reconcile invoices, calculate credits, and maintain accurate vendor documentation.
Comfortable owning vendor escalations, running QBRs and scorecards, and communicating effectively with both executive vendor contacts and internal stakeholders.
You've managed multi-vendor allocation by priority during shortages.
You've stood up a vendor-management function from scratch at a neocloud or hyperscaler.
What we offer at fal
Interesting and challenging work
A lot of learning and growth opportunities
Health, dental, and vision insurance (US)
Regular team events and offsites
Compensation
$160,000 - $200,000 + equity + comprehensive benefits package
Standard company text repeated across Fal's postings is omitted here.