Is the IT Support Engineer role remote?

No — this is an on-site role in El Segundo, CA, United States.

What's the salary range?

Amca lists $70,000–$110,000 for this role.

How much experience is required?

At least 3 years of relevant experience for this IT Support Engineer role.

Where is the role based?

Amca is hiring for this position in El Segundo, CA, United States.

What's the tech stack?

Joblaze extracted these technologies from the posting: Defender, Entra ID, Intune, Microsoft 365, VPN, Windows.

What seniority level is this role?

Amca targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this IT Support Engineer role at Amca.

IT Support Engineer at Amca

Joblaze summary

The IT Support Engineer at Amca is responsible for providing hands-on technical support, managing employee accounts, and ensuring the smooth operation of hardware and software systems. This role requires proficiency in Windows endpoints and Microsoft 365, along with experience in a formal ticketing system. Ideal candidates have at least three years in IT support and are comfortable navigating an evolving environment. Amca, a rapidly growing aerospace and defense startup, emphasizes a collaborative approach to restoring America's engineering capabilities.

Joblaze insights

Listed today — first seen on Joblaze October 2, 2026. Last confirmed on Amca's careers page October 2, 2026.
Salary band is below the typical range for comparable tech roles (median ~$126,887).
Starts above 7% of 27 comparable mid other roles in United States that list Windows we track (median $125,000 across 12 companies).
Windows appears in 2% of 2998 comparable mid other roles in United States; Entra ID appears in 0.1% of 2998 comparable mid other roles in United States.

Quick facts

Is the IT Support Engineer role remote?: No — this is an on-site role in El Segundo, CA, United States.
What's the salary range?: Amca lists $70,000–$110,000 for this role.
How much experience is required?: At least 3 years of relevant experience for this IT Support Engineer role.
Where is the role based?: Amca is hiring for this position in El Segundo, CA, United States.
What's the tech stack?: Joblaze extracted these technologies from the posting: Defender, Entra ID, Intune, Microsoft 365, VPN, Windows.
What seniority level is this role?: Amca targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this IT Support Engineer role at Amca.

From the original posting

There was a time when all of America believed that the future of the physical world could be radically different. The engineers of the mid-1900s put a man on the moon in eight years, designed and built planes and submarines from scratch in under three, and conceived of building things we wouldn’t even be able to dream up today.

Overview

Amca is one of the fastest growing aerospace and defense startups and runs on an IT infrastructure that has to meet Department of Defense cybersecurity requirements. You will be the second person in IT at our El Segundo headquarters, working with our director of IT and MSP to own day-to-day support for the people who work here, including accounts, endpoints, hardware, and the problems that walk up to your desk. This is a hands-on role in a small function, which means no queue to hide behind and no ceiling on what you can pick up as you grow into the role.

Responsibilities

• Own day-to-day IT support at headquarters, including intake, triage, resolution, and escalation across hardware, software, accounts, connectivity, and conference rooms.

• Run the employee lifecycle, including onboarding and offboarding, account provisioning and deprovisioning, group and license assignment, equipment issue and recovery.

• Deploy and manage endpoints, including imaging, enrollment, configuration, patching, refresh and maintenance of accurate hardware and software asset records.

• Support administration of Microsoft 365 and endpoint tooling in a GCC High tenant, including Entra ID, Intune, Defender, conditional access policies, and licensing.

• Support core infrastructure, including network connectivity, wireless, VPN, printing, backup verification, and physical IT in the office and lab space.

• Provide surge support for IT integrations and special projects at factories across the US.

• Maintain security hygiene on the endpoint fleet.

Basic Qualifications

• 3+ years in IT support, helpdesk, or systems administration.

• Hands-on administration of Windows endpoints and Microsoft 365 in a production environment.

• Working experience with Entra ID (Azure AD) and Intune, including device enrollment and policy.

• Experience working tickets in a formal ticketing system.

• Builder who is comfortable operating in an ambiguous environment, where processes and procedures are still being developed.

• Excellent communication with non-technical colleagues, including people on the shop floor and in the lab.

• Onsite five days a week in El Segundo, CA.

• Willing to travel up to 20% of the time to support integration and special projects at factories across US.

Preferred Skills and Experience

• Experience in a Microsoft 365 GCC High tenant or other government cloud environments(GCC, Azure Government, AWS GovCloud).

• Experience supporting an environment subject to CMMC, NIST SP 800-171, or CUI handling requirements.

• Manufacturing, industrial, or lab IT experience, including shop-floor and test equipment.

• Networking fundamentals, such as switching, VLANs, firewalls, and VPNs.

• Certifications such as CompTIA A+, Network+, or Security+, or Microsoft MD-102 or AZ-104.

• Ability to obtain and maintain a U.S. security clearance.

Annual Salary Range $70,000 - $110,000 USD + Equity

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as: any individual who is granted U.S. citizenship; any individual who is granted U.S. permanent residence (“Green Card” holder); or any individual who is granted status as a “protected person” under 8 U.S.C. 1324b(a)(3).

Annual Salary Range

$70,000—$110,000 USD

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a US person as: any individual who is granted U.S. citizenship; or. any individual who is granted U.S. permanent residence ("Green Card" holder); or. any individual who is granted status as a "protected person" under 8 U.S.C 1324b(a)(3).

Standard company text repeated across Amca's postings is omitted here.

IT Support Engineer

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