Join Gong as a Lead Solutions Engineer to drive AI-first strategies for revenue teams and create impactful customer experiences.
Posted by employer 4 days ago
First seen on Joblaze 3 days ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: years of experience, visa sponsorship.
Joblaze summary
In the role of Lead Solutions Engineer at Gong, the individual will engage with prospects and customers to demonstrate the capabilities of the Gong platform, ensuring they achieve their business objectives through tailored solutions. Key skills include a strong understanding of sales technology, data flows, and the ability to simplify complex concepts for diverse audiences. This position is ideal for someone with customer-facing experience in solutions engineering or related fields, particularly in industries like financial services or healthcare. Gong's collaborative environment emphasizes transparency and trust, allowing team members to make a significant impact.
Quick facts
- Is the Lead Solutions Engineer role remote?
- It's hybrid — Gong expects some on-site time in New York City | Salt Lake City.
- What's the salary range?
- Gong lists $174,000–$250,000 for this role.
- Where is the role based?
- Gong is hiring for this position in New York City | Salt Lake City.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI, AI/ML, APIs, Analytics, CRM, Cloud Architecture.
- What seniority level is this role?
- Gong targets lead candidates for this position.
- Is this full-time or contract?
- Full-time for this Lead Solutions Engineer role at Gong.
From the original posting
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
The mission of our Solutions Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes. As a Solutions Engineer on our Industry Expansion vertical team, you will be instrumental in creating raving fans among our prospects and customers. Your focus will be on helping them understand how our platform can drive their strategic business initiatives across the organization.
RESPONSIBILITIES
- Work as part of the Go To Market team as the ultimate product expert and account team technical advisor.
- Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
- Be the trusted advisor to both prospects and customers to ensure they get the correct business outcomes and value from our Gong technology.
- Assist prospects and customers with business assessments (POCs, Pilots).
- Craft content to show customers how to leverage Gong for specific use cases including MCP (client and server) and integrations.
- Execute the build and delivery of outcome-based demos, agentic flows and solution architecture diagrams for customers that have highly complex use cases.
- Solution complex business and technical requirements and explain them in simple terms.
- Assist with RFPs and questionnaires in the context of sales cycles.
- Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
- Partner with and support Marketing on demand generating activities (webinars, conferences, events).
- Contribute reusable assets to the Solutions Engineering team and the company at-large.
QUALIFICATIONS
- Customer facing experience in a solutions engineering role (pre-sales) or a combination of solution engineering and other relevant work experience (ie: Sales Enablement, Operations).
- Experience selling into any of the following industry verticals is a plus: Financial Services (Banking / Insurance / Wealth), Healthcare (including Life Sciences), or Manufacturing organizations.
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
- Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.
- Understanding of security and privacy pertaining to SaaS systems.
- Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization.
- Excellent verbal and written communication skills.
- Strong interpersonal and teamwork skills.
- Able to make the complex sound simple!
The annual OTE for this position is $174,000 - $250,000 USD.
Standard company text repeated across Gong's postings is omitted here.