Manage and enhance legal technology and operations at Faire, focusing on contract lifecycle management and automation.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Joblaze summary
The Senior Legal Technology & Operations Manager at Faire is responsible for enhancing the contracting process, from intake to signature and renewal, while implementing AI and automation to streamline operations. This role requires expertise in legal technology, particularly with contract lifecycle management tools like Ironclad, and strong project management skills to oversee multiple initiatives. Ideal candidates will have over five years of experience in legal operations and a proactive approach to redesigning inefficient processes. Faire's focus on community and local businesses underscores the importance of this role in supporting its growth.
Quick facts
- Is the Legal Technology & Operations Manager role remote?
- It's hybrid — Faire expects some on-site time in San Francisco, CA, United States.
- What's the salary range?
- Faire lists $136,000–$187,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Legal Technology & Operations Manager role.
- Where is the role based?
- Faire is hiring for this position in San Francisco, CA, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Claude, Ironclad, SFDC, Zip.
- What seniority level is this role?
- Faire targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Legal Technology & Operations Manager role at Faire.
From the original posting
About this role
Faire is hiring a Senior Legal Technology & Operations Manager (Contracts) to shape the next chapter of how contracting works at Faire. As the business grows, you’ll help our contracting processes grow with it. You’ll design how agreements move from intake to signature to renewal, expand our contract lifecycle management (CLM) platform into a true system of record, and bring AI and automation into every stage. You will also run the systems and programs that allow Legal to scale with the business with a focus on Contracts, Marketing, and Compliance.
We're looking for someone with deep familiarity across the legal technology stack and a strong track record in cross-functional program management. Success in this role requires being both a builder and an architect, pairing the ability to develop a long-term vision for world class legal operations with an operator’s willingness to drive execution and make it happen (fast).
What you'll do
- Own, configure, administer, and continuously improve our CLM platform (Ironclad), including workflows, approval logic, reporting, and integrations with Procurement (Zip) and GTM systems (SFDC)
- In partnership with Procurement and GTM, map Faire’s end-to-end contracting lifecycle, redesign it to reduce manual work and identify areas for efficiency across intake, routing, review, approval, signature, storage, and post-signature obligations
- Build Faire’s contract data foundation, including defining the metadata model to address business needs, cleaning up the existing repository, and making contract data searchable and reportable for Legal and the business
- Track and report contracting metrics, such as volume, cycle time, bottlenecks, and self-service rates, and use them to diagnose issues and inform the roadmap
- Identify and lead AI and automation pilots across contracting, marketing, and compliance, taking each from build-vs-buy evaluation through adoption and ROI measurement
- Partner with commercial and marketing counsel to turn templates, playbooks, and fallback positions into self-service tools and guided workflows the business can use
- Drive adoption of new processes and tools through training, documentation, and feedback loops with cross-functional partners
- Serve as a project manager for high-impact legal initiatives, scoping the work, partnering with cross-functional stakeholders to drive alignment, map timelines, and deliver on schedule
- Generally support legal operations at Faire, which may include intake and service delivery model, project management, and technology management.
What it takes
- 5+ years of experience in legal operations, legal technology, and contract management
- Fluency operating at the configuration layer of CLM (e.g., Ironclad) and contracts redlining tools (e.g., Ivo), including building and evolving workflows, approval logic, integrations, and reporting
- Strong working familiarity with procurement tools (e.g., Zip) and tools for managing online terms (e.g., Zendesk)
- Strong execution and project management skills, able to concurrently drive multiple work-streams and deadlines, with experience defining KRs and building dashboards a plus
- Significant experience using AI tools (e.g., Claude) and developing AI powered legal workflows
- A builder’s mindset - when a process isn’t working, you're energized to redesign it, including diagnosing pain points, collecting stakeholder input, and iterating over time
- Strong written and verbal communication, with the ability to move fluently between a legal conversation and a Finance, Sales, Product, or Engineering conversation
Salary Range
San Francisco: the pay range for this role is $136,000 to $187000 per year.
Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Standard company text repeated across Faire's postings is omitted here.