Own complex customer relationships as a Major Client Advocate, ensuring adoption and operational outcomes for Peregrine's strategic deployments.
Posted by employer 2 weeks ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
What you'll build
Must have
Nice to have
Practical constraints
AI in the day-to-day
Our AI-enabled platform turns siloed and disconnected data into operational intelligence.
Requirements
Not disclosed in this posting: visa sponsorship.
Joblaze summary
In the role of Major Client Advocate at Peregrine, the individual is responsible for managing complex customer relationships, ensuring that clients derive measurable value from the AI-enabled platform. Key skills include technical fluency and the ability to navigate large, regulated environments while driving adoption and operational outcomes. This position is well-suited for someone with 5 to 7 years of experience in enterprise deployments, particularly in public safety or government sectors, who thrives in high-stakes situations and can effectively engage with senior leaders. The role requires significant travel and a commitment to fostering long-term client success.
Joblaze insights
Quick facts
From the original posting
Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.
We are looking for a Client Advocate to own all customer relationships throughout the contract. You’ll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders.
For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level.You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long-term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity.
Position is based remotely in Wisconsin, Minnesota, or surrounding area with significant travel required across WI, MN, ND, MI & IL.
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is here.
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