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Major Client Advocate, Midwest

Own complex customer relationships as a Major Client Advocate, ensuring adoption and operational outcomes for Peregrine's strategic deployments.

Location
Wisconsin, US
Compensation
$125k–$147k/yr
Level
senior
Type
full time · Hybrid

Posted by employer 2 weeks ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 day ago

Apply at Peregrine → Save job Scanned from peregrine.io

What you'll build

  • Own all customer relationships throughout the contract
  • Represent the voice of the customer to our engineers
  • Support the customer with new updates, workflows, and features
  • Drive progress across internal and external stakeholders
  • Protect and grow Peregrine’s most important accounts

Must have

  • 5 to 7 years of experience owning enterprise deployments
  • Experience working in large, regulated, public-sector environments
  • Proven ability to drive adoption and measurable outcomes
  • Strong executive presence and stakeholder management skills
  • Comfort managing scope, risk, and complex cross-functional coordination

Nice to have

  • Experience in public safety, government, or compliance-heavy environments

Practical constraints

  • Ability to travel ~60% of the time

AI in the day-to-day

Our AI-enabled platform turns siloed and disconnected data into operational intelligence.

Requirements

Experience
5–7 years

Not disclosed in this posting: visa sponsorship.

Joblaze summary

In the role of Major Client Advocate at Peregrine, the individual is responsible for managing complex customer relationships, ensuring that clients derive measurable value from the AI-enabled platform. Key skills include technical fluency and the ability to navigate large, regulated environments while driving adoption and operational outcomes. This position is well-suited for someone with 5 to 7 years of experience in enterprise deployments, particularly in public safety or government sectors, who thrives in high-stakes situations and can effectively engage with senior leaders. The role requires significant travel and a commitment to fostering long-term client success.

Joblaze insights

  • Listed 13 days ago — first seen on Joblaze October 29, 2026. Last confirmed on Peregrine's careers page November 10, 2026.
  • Salary band is in line with the typical range for comparable tech roles (median ~$128,000).
  • Starts above 24% of 1245 comparable senior other roles in United States we track (median $142,380 across 181 companies).

Quick facts

Is the Major Client Advocate, Midwest role remote?
It's hybrid — Peregrine expects some on-site time in Wisconsin, US.
What's the salary range?
Peregrine lists $125,000–$147,000 for this role.
How much experience is required?
5–7 years of relevant experience for this Major Client Advocate, Midwest role.
Where is the role based?
Peregrine is hiring for this position in Wisconsin, US.
What seniority level is this role?
Peregrine targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Major Client Advocate, Midwest role at Peregrine.

From the original posting

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

We are looking for a Client Advocate to own all customer relationships throughout the contract. You’ll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders.

The Role

For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level.You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long-term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity.

Position is based remotely in Wisconsin, Minnesota, or surrounding area with significant travel required across WI, MN, ND, MI & IL.

About You

  • You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships
  • You are confident working with command staff, executives, and technical stakeholders alike
  • You bring structure to ambiguity and know how to align competing priorities toward a clear outcome
  • You are disciplined in tracking adoption, usage, and success criteria to protect renewals and drive expansion
  • You are calm under pressure and comfortable leading cross-functional teams without direct authority
  • You care deeply about delivering real operational value — not just checking boxes

What We Look For

  • 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts
  • Experience working in large, regulated, public-sector, or mission-critical environments
  • Proven ability to drive adoption and measurable outcomes beyond initial go-live
  • Strong executive presence and stakeholder management skills
  • Comfort managing scope, risk, and complex cross-functional coordination
  • Technical fluency sufficient to partner credibly with IT, Product, and Deployment teams
  • Experience supporting renewals and identifying expansion opportunities
  • Experience in public safety, government, or compliance-heavy environments is strongly preferred.
  • Ability to travel ~60% of the time - this is required
Annual Salary + Benefits + Equity (if applicable) + Bonus (if applicable)
$125,000—$147,000 USD

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is here.

Standard company text repeated across Peregrine's postings is omitted here.

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