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Majors Account Executive - Key Customers | Bay Area | Remote

Join Grafana Labs as a Majors Account Executive to drive growth with key customers in a fully remote environment.

Location
United States
Compensation
$360k–$380k/yr
Level
senior
Type
full time · Remote

Posted by employer 1 day ago

First seen on Joblaze 20 hours ago

Last verified on the company career page 20 hours ago

What you'll build

  • Identify new opportunities to expand Grafana usage
  • Develop and maintain strong relationships at Executive level
  • Create and execute strategic plans for defined account set
  • Meet and exceed individual quarterly and annual sales goals
  • Manage all aspects of the sales process

Must have

  • 8+ Years of Experience in Infrastructure Technology Sales
  • Demonstrated history of consistent goal achievement

Nice to have

  • Experience using Salesforce
  • Familiarity with open source technology
  • Experience using Command of the Message and MEDD(P)ICC

AI in the day-to-day

Grafana Cloud brings AI to observability and observability to AI.

Requirements

Experience
8+ years

Not disclosed in this posting: visa sponsorship.

Benefits

Equity/Stock Options Remote Work 30 days annual leave

Joblaze summary

The Majors Account Executive at Grafana Labs focuses on expanding business within key existing accounts, engaging with customers to identify their needs and drive product adoption. This role requires a strong background in infrastructure technology sales, with an emphasis on consultative selling and relationship management, particularly at the executive level. Ideal candidates will have over eight years of experience in a competitive sales environment and a proven track record of meeting goals. Grafana Labs fosters a remote, collaborative culture, emphasizing transparency and innovation.

Joblaze insights

  • Listed today — first seen on Joblaze September 20, 2026. Last confirmed on Grafana Labs's careers page September 20, 2026.
  • Salary band is above the typical range for Sales/Marketing roles (median ~$140,000).
  • Starts above 100% of 101 comparable senior sales/marketing roles in United States that list Sales we track (median $150,000 across 31 companies). See Sales salary trends
  • Sales appears in 8.9% of 1568 comparable senior sales/marketing roles in United States.

Quick facts

Is the Majors Account Executive - Key Customers | Bay Area | Remote role remote?
Yes — Grafana Labs lists this as a fully remote position.
What's the salary range?
Grafana Labs lists $360,000–$380,000 for this role.
How much experience is required?
At least 8 years of relevant experience for this Majors Account Executive - Key Customers | Bay Area | Remote role.
What's the tech stack?
Joblaze extracted these technologies from the posting: Grafana Cloud, Grafana Enterprise, Sales.
What seniority level is this role?
Grafana Labs targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Majors Account Executive - Key Customers | Bay Area | Remote role at Grafana Labs.

From the original posting

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

The Opportunity:

Grafana Labs is looking for an Majors Account Executive, Key Customers who will be responsible for prospecting and growing existing business across the West region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.

What You’ll Be Doing:

  • Identify new opportunities to expand Grafana usage within 3-5 top existing accounts across multiple functions and business lines.

  • Develop and maintain strong relationships at Executive level in current customers

  • Create and execute strategic plans for defined account set

  • Meet and exceed individual quarterly and annual sales goals

  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)

  • Cultivate sales through outbound prospecting and inbound leads

  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise

  • Become an expert in managing your sales pipeline in Salesforce

  • Manage quote creation, order processing, and day-to-day customer requests

What Makes You a Great Fit:

  • 8+ Years of Experience in Infrastructure Technology Sales

  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)

  • Energetic, upbeat, entrepreneurial, tenacious team player

  • Adaptable and with demonstrable experience in high velocity technology companies

  • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually

Bonus Points For:

  • Experience using Salesforce

  • Familiarity with open source technology is a significant advantage

  • Experience using Command of the Message and MEDD(P)ICC is ideal

Compensation & Rewards:

In the USA, the OTE (On-Target Earnings) compensation range for this role is 360,000-380,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

#LI-Remote

Standard company text repeated across Grafana Labs's postings is omitted here.

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