Joblaze summary

The SMB Account Executive at Grafana Labs focuses on expanding business within existing customer accounts through a consultative sales approach. This role requires proficiency in Salesforce and a strong understanding of observability solutions, along with a results-driven mindset and excellent communication skills. Ideal candidates have at least a year of software sales experience and thrive in fast-paced environments. Grafana Labs promotes a collaborative culture and offers opportunities for career growth in a fully remote setting.

Joblaze insights

Listed 2 days ago — first seen on Joblaze November 13, 2026. Last confirmed on Grafana Labs's careers page November 14, 2026.
Salary band is in line with the typical range for Sales/Marketing roles (median ~$140,540).
Starts above 75% of 83 comparable mid sales/marketing roles in United States that list Salesforce we track (median $110,000 across 48 companies). See Salesforce salary trends
Salesforce appears in 8.5% of 1780 comparable mid sales/marketing roles in United States; Sales appears in 6.5% of 1780 comparable mid sales/marketing roles in United States.

Quick facts

Is the SMB Account Executive | United States | Remote role remote?: Yes — Grafana Labs lists this as a fully remote position.
What's the salary range?: Grafana Labs lists $135,000–$143,000 for this role.
How much experience is required?: At least 1 year of relevant experience for this SMB Account Executive | United States | Remote role.
What's the tech stack?: Joblaze extracted these technologies from the posting: Sales, Salesforce.
What seniority level is this role?: Grafana Labs targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this SMB Account Executive | United States | Remote role at Grafana Labs.

From the original posting

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

The Opportunity:

Grafana Labs is looking for an SMB Account Executive who will be responsible for prospecting and growing existing business across their assigned region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.

What You’ll Be Doing:

Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests

What Makes You a Great Fit:

1+ years of experience in software sales with a proven track record of exceeding targets in a competitive environment
Results driven mindset with the ability to identify opportunities, drive deals forward, and deliver measurable results
Excellent communication skills across all channels (in person, online, in writing) with the ability to build strong working relationships both in person and virtually
Strong interest in observability and technical sales
Self-starter mentality, thriving in fast-paced, high-growth environments where innovation and execution matter
Experience with Salesforce, Gong, Quoting tools, and Zoominfo is preferred
Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal

Compensation & Rewards

In the United States, the OTE (On-Target Earnings) compensation range for this role is $135,000 - $143,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes and RSUs help us stay aligned and invested as we scale globally. Other benefits included in the US are listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

#LI-Remote

Standard company text repeated across Grafana Labs's postings is omitted here.

SMB Account Executive | United States | Remote

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